Information or Telecommunications? How Regulation Affects Hosted PBX and Law Enforcement
One of the growing pains that any innovative new technology goes through inevitably involves government regulation. Leaving PBX systems unregulated might work out well for new companies that want to start up, but it’s not good for their customers. So, to ensure that they are capable of complying with things like emergency services and law enforcement, things like VoIP and hosted PBX need to be appropriately classified, and acted on accordingly.
Hosted PBX Unwrapped: VoIP Features Your Business Cannot Do Without
When you select a service provider, you ultimately choose a set of features. In your search for a VoIP service provider, consider the following advanced features that go beyond the basics and provide your business increased flexibility and efficiency.
No more SPIT!
Those annoying, unsolicited messages that clutter your email inbox have an ugly cousin that seeks to bombard your digital phone messaging system with pre-recorded messages and cause much more damage.
VoIP Bandwidth: Quality vs. Quantity
Telecommunications infrastructure growth always lags behind the demand for new telecommunications services. Many exciting data transport options such as fiber optics are making their way into SMB market. The cost of their build-out however is mostly shouldered by the medium and large business community with many paying heavy startup fees for the facilities build-out. Fiber deployment is costly and it is presently limited to densely populated parts of metropolitan areas. Logic and experience suggest that for the next few years leased lines are going to continue to remain in play for many companies.
The Future of Unified Communications As a Service
If there’s anything standing in the way of the continued growth of hosted telephony, it is the prospect of state and federal regulation. Voice over IP services, including hosted PBX, and other really innovative telecommunications advancements aren’t neatly pigeonholed into one legal category. VoIP could be considered a telecommunications service, but it depends on the Internet, which is not. The Internet isn’t heavily regulated, which means that it would be easy for new business VoIP companies to get into the game, and create a lot of healthy market competition. If they are regulated as telecommunications carriers instead, which currently is not the case, they would become subject to stiff regulatory guidelines.
How Can You Best Implement PBX Automation?
While your clients may not love automated systems, an auto attendant program represents a viable option to ensure the smoothest possible call flow at all times. With an eye towards simplicity, your phone system will connect your clients with your staff as seamlessly and painlessly as possible.
Hosted PBX Unwrapped Series: Challenges of Automatic Voice Recognition
Voice Recognition technology deals with significant challenges and its uses in today’s business phone systems interactive applications is somewhat limited. Because of this it is also named a primary source of frustration by many clients. Nevertheless, in its current form, it can still be beneficial in a number of Interactive Voice Response uses where security and speakerphone detection issues can be mitigated.
Cloud-based VoIP vs. Dedicated Hosted PBX Service
While shared infrastructure solutions offer a convenient and effective answer for certain I.T. challenges they are far from the “magic bullet” cure described by the Cloud Computing orthodoxy (whose ranks include cloud computing infrastructure service providers, I.T. consultants, hardware vendors and software developers).
Voice Recognition for Hosted PBX
Every year our development team establishes new goals aimed to improve our VoIP Service. For the DLS Hosted PBX this means a resolution to add a significant new feature. In 2012 we are looking to bring you a set of features which will allow you to control your phone system functions using your voice. We … Read more
2011 Holiday Greetings from dls communications
To our Valued Customer: YOU are the real reason why we at DLS Internet are celebrating this Holiday Season. Thank you so much for letting us support your communications needs. We know that reliable network connectivity, feature rich VoIP Hosted PBX and other technology services we provide are important to your business. We couldn’t … Read more