Budget PBX – Yes, It’s Possible!
Today, if your PBX handset is more than three years old, it may be time to upgrade it to something a bit more recent… How do you stay current and remain within constraints of your budget?
VoIP Beta Testing Blues
Dear VoIP Clients…
The next time you decide to look for new business VoIP service, don’t rush to judgement if you suddenly hear something odd on the phone. Give your provider a chance to explain and don’t be shy to ask some basic questions about their development and testing process. If they have confidence in their product or service, they will have nothing to hide.
If you believe in your service provider’s practices, give Beta testing some consideration at least once in a long while. It is a necessary evil and it will help make your voice product better.
Wideband Audio Adoption: Obstacles to Clear Calls
Wideband audio encoding is now being widely adopted by VoIP service providers. It makes your calls sound clearer by carrying broader spectrum of frequencies produced by human voice. Technology isn’t new either: so what prevents us from taking advantage of it?
Automated Transcription? Be Careful What You Wish For!
the problems with Google Voice is due to the fact that even clearly enunciated speech is incredibly complex and the complexity of transcribing speech increases exponentially when you introduce background noise or multiple speakers on the same call. In fact the only truly accurate form of transcription on the market remains human transcription
From SIP Handsets to Totally Mobile?
SIP handsets or a Smartphones for your business – what would you choose?
Guide to Calculating TCO of Your Phone System
Cost is a major factor that drives virtually every decision a business owner makes. Not only is it important to look at the up-front costs of something, the total cost of ownership comes into play, too. For some companies, it might be worthwhile to lay out more capital in the short-term, if it parlays into long-term savings. For others, they might not use a product or service long enough to justify the initial set up costs. This is true of a hosted phone system, just like it is for anything else.
Is Video Conferencing a New Technology?
The future of video conferencing, a technology that just 50 years ago was considered nothing more than a science fiction fantasy, looks blindingly bright and begs the question – how can video conferencing benefit your business?
Price Wars Among Business VoIP Service Providers
Price wars result in some providers making service costs less transparent. The more complex the VoIP service provider pricing is, the more difficult it is to compare it to competition. Bundling “free phones” into the price of many of the hosted PBX services makes it even more difficult to distinguish individual price components. Some VoIP service providers even choose to hide their prices from their prospective clients. Instead of making their prices as obvious and transparent as possible, they force their prospective clients to sit through long sales pitches and needlessly complicated explanations of services offered, all in an effort to confuse these prospective clients into paying more than they need to.
Hosted PBX 4.0 moves to Beta
Release notes for DLS Hosted PBX 4.0a ( beta ) Feature Enhancements: Inbound call security enhancements. Switch Music on Hold format to wave for native playback. Attempt to convert uploaded Music on Hold and recordings to the correct format. Background images for Polycom 450, 550, 560, 650 , 670, and VVX1500 handsets. Supplied a link … Read more
The Surprise Selling Point for Hosted PBX Solutions
we realized that our hosted PBX solution’s more exotic features aren’t remotely possibly on normal phone lines and with conventional phone systems. Our customers had never seen these features before, and their novelty signalled to our customers that they were purchasing a hosted PBX solution that was truly, visibly, undeniably superior to their current system.