A VoIP Downside That Can’t Be Escaped

VoIP downside is... Internet

As recently as August 30th, 2020, a well-known US carrier CenturyLink took a deep dive exposing some of the downsides of VoIP technology. The cause of their outage is not that important. If you MUST know, it had to do with an error in their BGP protocol, the language that allows Internet peers to talk to each other. What is essential is how THEIR problem impacted the rest of US!

Business at The Speed of Thought: How Modern Communications Technology Has Changed Our Expectations

Modern Communications Technology changes the way we do business

The world as we know it changes with every passing second. These changes subtly creep up on us and go almost unnoticed till we reflect on the past. And suddenly it dawns on us that our present world is a far cry from the world of as recent as the past decade. Unified Communications effect … Read more

Emergencies, Continuity of Business, and Remote Workers

Why businesses should consider the switch to a VoIP phone system now Coronavirus outbreaks are forcing many companies to make difficult choices. How do they continue to operate their business, provide the same level of service to our customers while utilizing remote workers? You need to remain in a position to provide your employees their … Read more

The Need for Firewall Configuration in VoIP

The Need for Firewall Configuration in VoIP VoIP systems are a crucial investment for all organizations, regardless of their type or size. As these systems rely on the internet, they help streamline communication for organizations in a reliable and cost-effective manner. But, just like traditional telephony, VoIP networks are under threat of various impersonation-based identity … Read more

Challenges of Faxing in VoIP

VoIP Fax

Voice-over-IP (VoIP) is a cost-effective and reliable replacement of the public switched telephone network (PSTN). However, companies that switch to VoIP systems often complain that their fax machines or fax software do not work reliably. This is a problem because many businesses still depend on fax communication to continue with their usual workflow. As a … Read more

VoIP Network Security – How Can You Strengthen VoIP?

VoIP security

Voice over IP (VoIP) has come a long way from where it had started. It no longer has the same performance and availability issues it used to have in the beginning. In fact, many high-speed networks now integrate quality-of-service (QoS) technology to mitigate previous problems. However, some critics are quick to raise questions about the security of VoIP networks.

TCP vs UDP in VoIP

Reliability of TCP vs the Speed of UDP in voice over IP applications

TCP vs UDP – Which Protocol Is the Best for VoIP? TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are among the most widely used protocols for data traversal across the Internet. These transport protocols govern how devices establish connections, how they exchange data, and how reliable the connection will be. Both of these … Read more

How to Buy Business Phone System

Choosing VoIP provider for your business

Modern businesses and organizations stand or fall on their communications. Being reachable is essential.  Effective communication, however, can be an issue for older organizations with outdated phone systems. How do we make an intelligent buying decision when it comes to communication system? This article is intended as guidance on how to buy a business phone … Read more