The Truth About Call Quality: It’s (Mostly) Not Your VoIP Provider

You’re on an important call when the audio suddenly garbles or cuts out. Annoying? Yes. But in most cases, your VoIP provider isn’t the problem—your network is. What Really Causes VoIP Call Issues? Research shows that over 90% of call quality problems originate from external factors, not VoIP providers. Here’s where issues usually stem from: … Read more

Is Regulatory Creep Inevitable for VoIP?

It’s clear that some level of regulation is necessary for the VoIP industry to ensure a certain standard for service quality. But excess regulation may lead to an unfortunate circumstance where the technology isn’t allowed to advance in any noticeable way and where the existing telecom giants retain all their incumbent power.

Just How Big Will VoIP Market Grow? (Part 2)

As the Point Topic report states very briefly towards the end of its document:

“If you work hard and manage to marry your internet telephony service with a major mobile device manufacturer and solve any number of technical and regulatory issues, the market could really explode.”

USF AND FLAT RATE PRICING PLAN (PART 2)

With the massive explosion of mobile devices fewer and fewer telecom providers continue to charge their customers based on usage, at least usage that’s as specifically defined as it was back in 1996. These days pricing tends to follow the model of flat-rate pricing, which basically states “a call is a call is a call is a call.”

Local calls and interstate calls now cost the same amount of money and get tallied together in the same column. And that’s to say nothing of the various other simplified payment plans that really mess with the idea of the USF’s tax plan. How can you accurately tax interstate communication if it’s included within an unlimited calling plan? How much of the cost of an unlimited calling plan’s price goes towards providing interstate communication?

USF and Flat-Rate Pricing Plan (Part 1)

After some deliberation the government decided to throw this tax on each provider’s interstate end-user revenue. This sounds reasonable at first. After all, every involved segment of the telecom industry produces interstate end-user revenue. But the government failed to spot a really powerful trend in the telecom industry, one that wouldn’t hit full bloom until well after the Telecommunications Act of 1996 passed, one that now dominates the telecom industry and throws a big-old wrench in this now defunct, but still operative, fee.

And that big-old wrench is known as the flat-rate pricing plan.

Information or Telecommunications? How Regulation Affects Hosted PBX and Law Enforcement

One of the growing pains that any innovative new technology goes through inevitably involves government regulation. Leaving PBX systems unregulated might work out well for new companies that want to start up, but it’s not good for their customers. So, to ensure that they are capable of complying with things like emergency services and law enforcement, things like VoIP and hosted PBX need to be appropriately classified, and acted on accordingly.

FCC’s VoIP Regulation Dilemma

Telecommunication Regulation has been described as the most influential factor shaping the telecom market. In some ways, the influence is felt more through its absence.