TECHNICAL AND BILLING SUPPORT

DLS Technical Support
DLS’s commitment to provide highest quality of technical support to its customers:
  • We will train our staff to be competent and intelligent support engineers and technicians
  • We will support you in a manner that affords the necessary time to identify the problem and provide a permanent solution or workaround
  • We will work closely with the DLS software development team and facilitate all bug reports and feature requests so that they can be dealt with quickly and efficiently
  • We will accept responsibility and won’t make excuses
  • We will train our support team to always remember that they represent the company and that each customer communication as a measure of our commitment to our customers

Hosted PBX Manual and Reference Guide

DLS Hosted PBX users and administrators can log in to their hosted PBX management interface to access a complete product manual with detailed guides to Hosted PBX System configuration. This guide contains answers to most questions.

DLS Hosted PBX Service Requirements