Essential Business Communications Toolkit
Cut Costs
Enjoy advanced PBX features and capabilities bundled with unlimited nationwide calling
Send Faxes
Effortlessly send and receive fax documents at your fingertips
Use SMS
Send FREE SMS messages from your business phone or desktop
Connect all Locations
Tie all your business locations into one communications domain along and call for freeA
Uncompromising Support
Get FREE 24/7/365 uncompromising technical support
in Virtual PBX Service for Small Business
- Unlimited Auto Attendants
- Voicemail to Email
- Flexible Business Schedules
- Web Conferencing
- Follow-Me
- SoftPhone
- FAX
- Call Recording
- Advanced IVR and ACD
- Operator Control Panel
- SMS
Designed for Small Business
DLS’ cloud based virtual PBX service offers powerful VoIP features at a price small business can afford.
Virtual PBX is more than a mere PBX phone system. Imagine buying a communications toolkit that will instantly improve the way your small business interacts with clients. Even advanced features such as ACD (Automatic Call Distributor) and web conferencing are included.
If your business runs a call center you will, certainly, appreciate included management tools. Among others, they include call recording, advanced agent queues and powerful call analytics.
Cloud Based Virtual PBX at a Glance
Complete List of Virtual PBX Features
- Caller ID Number and Name
- Temporary Caller ID Block (*67)
- Permanent Caller ID Block
- Call Waiting + Caller ID
- 911 Emergency Calling (Nomadic)
- Call Transfer
- Distinctive Ringing
- Return Call (*69)
- Three-Way Calling
- Do Not Disturb
- LDAP Authentication and Integration
- Web Interface Management
- Detail & Summary Phone Usage Reports
- Remote handset provisioning
- Granular User Permissions and Service Classes
- Operator Panels
- Voicemail with notification to Email or Mobile
- Remote Voicemail Access
- Video Voicemail
- Automated Custom Tree
- Fully Customizable Greetings
- Selective Call Routing
- Selective Call Forwarding to Follow Me Feature
- Follow Me Services
- Call Parking
- Intercom Paging
- DID Support
- Receptionists Operator Panels
- Busy Line Feature (BLF)
- Pattern-based Call Blocking
- Remote Call Pickup
- Call Prioritization
- Skill Level Based Routing
- Agent Control of Status
- Call Monitoring, Barge, Whisper
- On Hold Time Announcements
- Advanced Follow Me Service
- Pattern-based Routing
- Call Forwarding
- Internal/External Transfer
- Hunt Group Support
- SMS (Short Message Service)
- Audio/Video Conference Bridge
- Web Conferencing (DLS Meeting Room)
- Email to Fax, Fax to Email
- Call Recording Inbound/Outbound
- Recorded Call and Voicemail Human Transcription
- Browser Plugin for Click-to-Dial
- Global and Personal Directories with Click-to-Dial
- Integration with SalesForce
- Group Chat
- Shared Extensions/Hoteling
- Mobile Application (SoftPhone)
- Outlook Integration
- Mirrored Extensions
- Video Calling
- Integrated Weather Reporting via NOAA
