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hosted PBX

In the Event of Emergency: Dial V-o-I-P for VoIP

Posted on by Sam Rozenfeld
Mainland Florida and the Florida Keys Brew a Storm. As summer officially winds down, people in the Northeast are trying to soak in the tailwinds of the last-minute sun, with September nearing its end. For stragglers who may have missed out on the seasonal sunbursts of July and August, this means heading to the nearest tanning salon before the leaves of autumn begin to fall. For many businesses th...
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Companion Animal Growing Pains

Posted on by Sam Rozenfeld
Companion Animal Specialty and Emergency Hospital has rapidly become a networking hero in North West Chicago. They serve the demands of area veterinarians and clients with specialized internal medicine, physical therapy and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility staff met regular...
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Building a Strategic Technology Plan Part 1

Posted on by Sam Rozenfeld
Growing pains are a natural part of a successful business. This milestone is often marked by a need for a larger space, more employees and, invariably, better technology to support it all. Part of this success comes from executing on a sound business plan developed in the early stages.  Revisiting this practice not only helps continue the growth pattern, but can save your business exponentially in...
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Winning Campaigns with Hosted PBX

Posted on by Sam Rozenfeld
polical campaigns and hosted PBX platforms
Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge and tactical as modern warfare and that mean...
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Call Routing Rescue for Business

Posted on by Sam Rozenfeld
Hold Message Hell cartoon
Call routing for your business is critical to retaining happy customers and doing it the right way increases your satisfaction ratings. What could possibly be worse than getting stuck in Answering Machine Hell when you're trying to call a business to secure a service or purchase a product? Well, the truth is, a fast busy tone or endless ringing without an answer is much worse. Customers rightfully...
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Robust Reporting and Web Interface Tools Delivered by the DLS Hosted PBX 5.1

Posted on by Admin
DLS Hosted PBX 5.1 ad
  DLS Internet Services (www.dls.net), a technology company providing hosted Unified Communications platform (DLS hosted PBX), co-location, hosted Network Attached Storage and network consulting services, announced today the release of version 5.1 for their hosted VoIP platform. New features include easy integration with Salesforce.com™, an integrated simple chat and new browser-bas...
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DLS Hosted PBX 5.1 enters Beta

Posted on by Sam Rozenfeld
Hello! I have exciting summer news to share! A new version of DLS Hosted PBX 5.1 has entered the final stage of its Beta program. And this means that new release is about 30 days away from being introduced. Just like the all other releases, this version continues to make your Unified Communications more functional, ergonomic and reliable. Our service evolves over time and we continue to rely on yo...
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Hosted PBX 4.0 moves to Beta

Posted on by Sam Rozenfeld
Release notes for DLS Hosted PBX  4.0a ( beta ) Feature Enhancements: Inbound call security enhancements. Switch Music on Hold format to wave for native playback. Attempt to convert uploaded Music on Hold and recordings to the correct format. Background images for Polycom 450, 550, 560, 650 , 670, and VVX1500 handsets. Supplied a link to the billing reports from the call reports. Added...
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The Surprise Selling Point for Hosted PBX Solutions

Posted on by Sam Rozenfeld
If you asked us a couple years ago why our customers ultimately decide to purchase hosted PBX solutions we would have offered you the common-sense answers you expected to hear. We would have explained that our hosted PBX systems offered increased flexibility and control over traditional systems. We would have explained how our hosted PBX solutions could scale up and down, meeting our clients ever...
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Information or Telecommunications? How Regulation Affects Hosted PBX and Law Enforcement

Posted on by Sam Rozenfeld
Communications is a tightly controlled industry in the U.S. With new hosted PBX technologies, some issues have cropped up that caused the FCC to run into a snag when it comes to properly regulating them. Some of these might seem like simple semantics, but even something as minor as figuring out what to call a hosted PBX service can snowball into something more serious. Look at it this way- there ...
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