Linking Salesforce with Your DLS VoIP PBX

Salesforce and DLS Hosted PBX Softphone

Salesforce is the number one CRM globally and an excellent tool to track customer data. It works with many email clients, including a popular Microsoft Outlook™. Tracking email is great, but what about other business conversations? Why link Hosted PBX with Salesforce? Any information you collect about your business interactions with the client has value. … Read more

How Voicemail May Hurt Your Business

Voicemail risk

Perception is everything. Yoessu may be incredibly busy and sometimes, it is a fact of life that a large number of your callers get shuffled off to voicemail. Just because you’re busy doesn’t mean you shouldn’t take a couple minutes to think about what your voicemail is saying to your callers. What you said: “Hi … Read more