Companion Animal Growing Pains
Companion Animal Specialty and Emergency Hospital has rapidly become a networking hero in North West Chicago. They serve the demands of area veterinarians and clients with specialized internal medicine, physical therapy and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility … Read more
Companion Animal’s Growing Pains Managed with Help from DLS
Companion Animal Specialty and Emergency Hospital have rapidly become a networking hero in North West Chicago. They serve the needs of area veterinarians and clients with specialized internal medicine, physical therapy, and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility … Read more
How Voicemail May Hurt Your Business
Perception is everything. Yoessu may be incredibly busy and sometimes, it is a fact of life that a large number of your callers get shuffled off to voicemail. Just because you’re busy doesn’t mean you shouldn’t take a couple minutes to think about what your voicemail is saying to your callers. What you said: “Hi … Read more
For Whom the Fraud Tolls
Telephone fraud has been going on for a long time. It became prevalent in the 1960s, when DTMF (Dual-Tone Multiple Frequency) dialing was being introduced to replace pulse dialing from then-current rotary phones. Crafty individuals educated themselves and fabricated handheld red, black, and blue boxes that could generate the necessary tones to alter the target … Read more
dls communications Races to Help Car Outlet Get Back to Business
At 3:20 a.m. one morning in March 2014, business as usual stopped for Total Finance, the loan division of Car Outlet, one of Chicago’s fastest growing aftermarket car dealerships and financing groups. Nearly 100 firefighters responded to the fire on West Irving Park Road that had engulfed the company’s offices, causing the entire roof to … Read more
Hosted Telecom Solutions Reaching Tipping Point?
The news comes out of a recent statement from Strategy Analytics’ executive director of enterprise research, Andrew Brown, who stated that the switch to a hosted unified communications system makes the most sense in our increasingly collaborative workplaces.
Unified Communications Boost Headset Sales
Some industry participants argued that modern telephony technologies have made communications hardware obsolete. These individuals believe that due to big jumps in hosted services, and due to the increase in telephony software options, the In fact, incoming data indicates the demand for telephony hardware may be growing in line with increasing demand for telephony software. average … Read more
Listen to Your VoIP Service Providers Advice
Keeping in touch with your PBX vendor and VoIP service provider after your installation is important when you use a premise-based PBX solution. While your hosted VoIP service provider can monitor every aspect of your service activity and be proactive in provisioning your service, premise-based IP PBX vendors typically have little to no insight into how you use their product. In concept – this is a difference between having a full service communications experience vs. a do-it-yourself approach. Not that there is anything wrong with the latter but such approach is more involved and requires greater degree of expertise. Your voice carrier who provides service to your premise-based IP PBX has no idea or interest in knowing how that system is performing either unless, of course, they are retained to manage it.
Did Yahoo! Make the Right Decision Banning Work-From-Home Arrangements? (Pt 6)
There’s one more point deserving a quick mention in the discussion over Yahoo!’s decision to ban work from home arrangements and how this might impact the way other businesses approach the whole topic within their own organizations. The CEO Question A lot of the debate over whether or not Yahoo! did the right thing banning … Read more
Did Yahoo! Make the Right Decision Banning Work-From-Home Arrangements? (Pt 5)
Work-from-home arrangements offer an incredible opportunity to add some flexibility to your workforce, but they can’t be entered into cavalierly, without oversight and without a clear plan about how you will manage your workforce and whether or not your organization, and some of your employees, might work better sharing physical space during their 9-5, no matter how much freedom modern technology allows. Work-from-home agreements need to be entered into gradually, with lots of tracking implemented at the same time to determine the actual effects offering this perk creates within your organization.