Business Continuity – How Good is Your Plan?
Hurricane season is the perfect time for businesses to be examining (or in some cases developing for the first time) their Business Continuity Plan (BCP). Business continuity planning is key to expediting the recovery of the business’ critical functions following disasters ranging from hurricanes and earthquakes to infiltration of malware into key systems thus ensuring downtime and monetary loss is minimized. The plan should be live, dynamic and ever-evolving as new threats continue to present themselves. With ever-more complex systems and technologies being implemented into companies as scaling necessitates complex telephony and network solutions for businesses, it’s difficult to keep plans up-to-date and ready to be put into action at a moments’ notice.
Building a Strategic Technology Plan Part 2
continued from part 1. Sound Infrastructure Choices Look for long term solutions with broad compatibility when choosing a software solutions. Generally, open source platforms are easier for other vendors to integrate their add-on solutions with and help keep costs lower. Consider that today your company may only need an accounting program with payroll software, but … Read more
dls communications Races to Help Car Outlet Get Back to Business
At 3:20 a.m. one morning in March 2014, business as usual stopped for Total Finance, the loan division of Car Outlet, one of Chicago’s fastest growing aftermarket car dealerships and financing groups. Nearly 100 firefighters responded to the fire on West Irving Park Road that had engulfed the company’s offices, causing the entire roof to … Read more
Hosted PBX and Business Continuity in Times of Crisis
With a hosted PBX solution the phones you have in your office ring when your clients give you a call because your hosted PBX provider routes all incoming communications to them. But your provider could just as easily route all incoming calls to another phone bank, to someone’s home line, or even to a cell phone. Which means even if your office is totally decimated, even if your telephone hardware gets smashed and flooded to pieces, when you sign up with a hosted PBX solution your employees can run business as usual the next day if you simply have your provider route all incoming calls to workable phones your employees have access to.
Role of Hosted PBX in Disaster Recovery Planning
Recent events in Japan bring me back to the subject of service survivability and business continuity in the event of a natural disaster. Japan is heavily reliant on VoIP for its telephony. In a way, this has been another significant test of IP communications in a disaster and it appears that the outcome paints fairly … Read more
Thoughts on Telecommuting
telecommuting can be a great business continuity solution, as long as everyone: knows what resources are available in times of emergency, has access to those resources, and knows how/is able to use them