The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 2)
In many ways, VoIP regulations and taxes favor larger corporations, in both financial and structural ways. The Price Competition Factor- Who Pays the Bill? As VoIP services find themselves increasingly taxed at the State and Federal level, there’s a big question of who, exactly, will pay for these taxes, and how these tax increases will … Read more
How Far is Too Far When Helping Clients in Tough Economic Times?
As a service provider offering essential phone service to our clients we need to make a lot of tough decisions regarding how we run our business, and that’s doubly true when our clients experience rough economic times. This is true not only for DLS but for many other smaller companies that develop close, personal relationships … Read more
Listen to Your VoIP Service Providers Advice
Keeping in touch with your PBX vendor and VoIP service provider after your installation is important when you use a premise-based PBX solution. While your hosted VoIP service provider can monitor every aspect of your service activity and be proactive in provisioning your service, premise-based IP PBX vendors typically have little to no insight into how you use their product. In concept – this is a difference between having a full service communications experience vs. a do-it-yourself approach. Not that there is anything wrong with the latter but such approach is more involved and requires greater degree of expertise. Your voice carrier who provides service to your premise-based IP PBX has no idea or interest in knowing how that system is performing either unless, of course, they are retained to manage it.
Could VoIP Service Become Illegal?
VoIP service, like all far reaching communication technologies, is powerful, important, and worth protecting. Choosing to protect this service may not seem like an overtly political act, but there’s something incredibly necessary about making sure we all enjoy the technological options required to experience freedom.
Freedom to Choose Your Voice Service Provider?
Recent trends in franchising operations show new approach to unified communications severely limiting franchisees freedom of choosing their own voice service provider. Franchise operators are strongly suggesting their agents to use corporate-owned systems and services by implementing the kind of subtly coercive pressure franchise operators can employ to make it sound like their agents have a choice in the matter.