Google’s Android OS Brings Apps and Features to PBX Handsets

Google has been leading the way for decades in technology with their operating system (OS) and has recently begun quietly bridging the feature gap with office phones. From their initial launch of Andromeda as an integrated OS in 2007 to their current launch of the smart phone, Pixel, Google’s eye for human use factors are … Read more

Unified Communications Boost Headset Sales

Some industry participants argued that modern telephony technologies have made communications hardware obsolete. These individuals believe that due to big jumps in hosted services, and due to the increase in telephony software options, the In fact, incoming data indicates the demand for telephony hardware may be growing in line with increasing demand for telephony software. average … Read more

Birth of New Unified Communications Ecosystem

From all the mobile/desktop convergence in the world of computers we can extrapolate a very simple, and very likely, principle for the future of communication technology – uniform functionality and usability across the board regardless of what sort of device you’re using: a standard ecosystem. As far as computers are concerned mobile and desktop are going to work in pretty much the same way in the near future which hints that we’re going to see something very similar occurring in the world of desktop phones.

PBX Phones Review: Altigen iFusion AP 300 Handset

iFusion all colours

Overall, I think Altigen had a great idea: take a mobile device and turn it into a stationary handset by adding Bluetooth speakerphone hardware to it. Unfortunately the issue is a bit more complicated than that. iPhone is designed around being a mobile device. Surely you can use it as a TV remote or Gaming console, surveillance system or a million other things that ultra-portable computer allows you to do. But in the end it will not do them as well as the device that is purposed for that single task. There is always going to be a one extra step to perform any single function on a multifunctional device and that is selecting which function you are going to use. Can it be used? Yeah, it can, if you are willing to live with the limitations. But why not get a SIP handset that will work with your SIP-based hosted PBX.

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PBX Phones Review: GXV 3175

Grandstream’s entry into VoIP market resembles that of auto-makers Hyundai and Kia. They had entered VoIP arena with ultra-cheap GXP 2000 SIP phones. Having to deal with their earlier series I can certainly tell you that they were of questionable quality in both: software, hardware and technical support aspects. GXV3175 is a rather ambitious attempt … Read more

Budget PBX – Yes, It’s Possible!

Today, if your PBX handset is more than three years old, it may be time to upgrade it to something a bit more recent… How do you stay current and remain within constraints of your budget?

Hosted PBX Unwrapped Series: Challenges of Automatic Voice Recognition

Voice Recognition technology deals with significant challenges and its uses in today’s business phone systems interactive applications is somewhat limited. Because of this it is also named a primary source of frustration by many clients. Nevertheless, in its current form, it can still be beneficial in a number of Interactive Voice Response uses where security and speakerphone detection issues can be mitigated.

The Continued Importance of Stationary Handsets in the Smart Phone Era

When using a stationary handset for your businesses’ telephony needs your employees will develop an unconscious understanding of where the system and all its features are, which means they won’t have to think each time they pick of the phone, transfer a call, or otherwise utilize the system.