12 Ways Your PBX Configuration Can Make or Break Your Business Image
An auto-attendant is hardly a jaw-dropping technology that will impress your callers, but it is a kind of business card for your enterprise. After all, you only get one chance to make an excellent first impression, and yours may be in the hands of the receptionist. And that is what the Auto-Attendant is: a programmable … Read more
Google’s Android OS Brings Apps and Features to PBX Handsets
Google has been leading the way for decades in technology with their operating system (OS) and has recently begun quietly bridging the feature gap with office phones. From their initial launch of Andromeda as an integrated OS in 2007 to their current launch of the smart phone, Pixel, Google’s eye for human use factors are … Read more
Softphones: A Viable Option?
Conventional wired telephones in homes are becoming something of an anachronism as people do away with them in favor of mobile devices. Even businesses who traditionally rely on desk phones have migrated to Hosted PBX phone systems and are now integrating softphone solutions into their complete unified communications plan. Softphones are simply a 2D graphic … Read more
DLS Hosted PBX Fax Service: Signing and Notarizing Faxes Without Printing
DLS Hosted PBX Fax-to-Email service directs all the faxes to your email. Faxes are attached to email messages as image files in Adobe PDF format.
You may be accessing your email from a variety of devices be they personal computers, smartphones or tablets. Each of these devices can be used to add signatures to PDF documents with SignNow. All you need to do is create a free account, upload your document and follow a set of straightforward, easy-to-understand directions. SignNow offers free applications for iPhone OS and Android Smartphone platforms. Your phone’s touch screen can be used to quickly capture your signature. Alternatively, you can use desktop website www.SignNow.com to produce a signature without capturing it.
A Word About YOUR Call Recording Storage
Call recording storage is not something most providers often speak of. It is considered an inner working of their infrastructure and usually is not visible to the public eye. Yet it is important for YOU to know that your hosted system is provisioned to record and keep all the calls you want it to. One of … Read more
Disruptive Nature of Automated Transcription and Call Indexing
Automated Transcription Service is one advanced feature that many PBX users anticipate to arrive at some point in the future. Such service would open doors to some interesting and perhaps the most controversial options available to PBX owners today: when a phone system integrates this service it could automatically produce a text transcription of every single inbound and outbound phone call moving through your system, store it in a database and provide search and reporting capability a-la Google. For example, one could run a query and search all calls pertaining to a specific subject matter based on search criteria. Wow, that sounds a bit spooky!
Android As Your Desk Phone
Some things are clear: Android platform and tablets are becoming the next wave of unified communications devices. In the bigger picture this means that tablets are being accepted as valuable elements of business communications and collaboration. Market for these devices is about to become wildly competitive and the possibilities offerred by free application marketplace are endless.