Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for … Read more

Business Anywhere with Follow Me

Imagine sitting on a beach in some warm location and still being able to run your business effectively. That is the power of our “Follow Me” feature that caters to the busy professional. This is an essential tool that promotes freedom and efficiency while helping to keep you connected to your most important calls. You … Read more

FaxStream from DLS

modern office space

DLS’ FaxStream saves the zen office space and your budget. Are you still paying hundreds of dollars for a dedicated fax line? Not to mention the hassle and expense of paper and toner. For as little as 10 cents per page, you no longer need to clutter your life. Even heavy users can see significant … Read more

Tech Advice for Legal Professionals

iPadJD Blog

Are you apprehensive about incorporating mobile technology into your work or frustrated with colleagues reticent to try anything new despite the promise of greater efficiency? A little social therapy may help. A trusted blog for legal professionals helps readers safely explore new options and share ideas on what works with strategies for effective usage – … Read more

Is Your Business Prepared?

DLS data backup and recovery

It is human nature to ignore the potential for something to go wrong, especially when you have never experienced it firsthand. However, a false sense of security can and does effect livelihoods. When a disaster strikes, few truly expect to realize incredible loss and inevitable regret from not having prepared well. Your Investment Your business … Read more

10 Plus 1 DLS Hosted PBX Features Our Clients Find Most Useful

icons on a Swiss army knife

Nearly every interactive communication in your business begins with a business phone system also known as PBX. A phone system connects and routes calls between various callers inside and outside of your company. DLS Hosted PBX is a “phone system” service which will not be located on your company’s premises.

What UC Features Do Businesses Actually Want?

The primary frustrations organizations feel towards their existing communications systems revolve around communication technologies that operate outside of the real time. For example, sending an e-mail and having to wait for a response. This aligns with other commonly cited frustrations including disruptions due to travel and IT/telecom outages.

Does FCC Ruling on Verizon Mean Free Tethering for All?

Government is seldom credited for doing something right. I believe, that we are seeing a scenario in which regulation will actually work well protecting mobile consumers. Attaching consumer protection rules to sale of a highly demanded spectrum was a good and wise thing to do. Another example was a policy in 2009 forced AT&T to stop block any third-party VoIP application that allowed free or low-cost phone calls which circumvent that carrier’s network connection. And that’s very, very good news for the future of consumer VoIP.

Is There Value in SMS Text Messaging From a Desk Phone?

There is one area of popular communication desktop telephony devices have not adopted whose future is uncertain, and that’s the potential for SMS text messaging on a desktop phone. Is this something we’re going to see or use in the future? Here’s an even better question- is this something we would even want to see … Read more