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Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for collaboration and brainstorming. Web conferenci...
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In the Event of Emergency: Dial V-o-I-P for VoIP

Mainland Florida and the Florida Keys Brew a Storm. As summer officially winds down, people in the Northeast are trying to soak in the tailwinds of the last-minute sun, with September nearing its end. For stragglers who may have missed out on the seasonal sunbursts of July and August, this means heading to the nearest tanning salon before the leaves of autumn begin to fall. For many businesses th...
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SMS a Vital Tool for Customer Service

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text messa...
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Business Anywhere with Follow Me

Imagine sitting on a beach in some warm location and still being able to run your business effectively. That is the power of our "Follow Me" feature that caters to the busy professional. This is an essential tool that promotes freedom and efficiency while helping to keep you connected to your most important calls. You don’t have to be an on-the-road salesperson to rely on your smartphone to stay...
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FaxStream from DLS

modern office space
DLS' FaxStream saves the zen office space and your budget. Are you still paying hundreds of dollars for a dedicated fax line? Not to mention the hassle and expense of paper and toner. For as little as 10 cents per page, you no longer need to clutter your life. Even heavy users can see significant discounts with a flat rate of just $25/month. There is no equipment to buy and you don't even need ...
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Winning Campaigns with Hosted PBX

polical campaigns and hosted PBX platforms
Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge and tactical as modern warfare and that mean...
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DLS Adds Value with MarySaysItAll Voice Services

Mary Koss photo voice talent agency
DLS Internet Services (DLS) announces a partnership agreement with premier voice talent, Mary Koss, owner and principal talent of MarySaysItAllTM audio services, to provide digital voice recording services to our Hosted PBX customers. MarySaysItAllTM is an independent voice contractor specializing in digitally recorded vocal marketing for businesses, including website greetings, mobile app voice ...
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DLS Hosted PBX 5.0 Release announcement

Dear Valued Client, The DLS hosted PBX services you have been enjoying will soon bring even more value to your business. We continue to look for ways to improve our products and services based on your feedback. Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voice...
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DLS Hosted PBX Offers Human Call Transcription Service

Many professions rely on transcribers. Lawyers use secretaries and paralegals. Doctors and  dentists use provessional transcribers to record diagnosis. News editors right the work of reporters on content and typographical errors. Among others are Novelists, Corporate Officers and Courts... Transcription has been seen by some as a “mundane” task that  should be automated. There are, however, many a...
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Do Customers Care About Phone Systems?

It’s easy to think about your organization’s phone system as a purely internal affair, something that impacts your own employees and doesn’t really touch anyone else. This just isn’t the case. While it’s certainly important to take your organization’s internal operations into consideration when adopting a new communication system, it’s a bad idea to ignore the ways your organization’s communicati...
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