Hosted PBX Bundles

Depending upon the hosted PBX service provider you choose, system features and capabilities in addition to bundles and pricing will vary. If you are just beginning to research hosted PBX as an option for business telephony, this article will help you understand common practices of bundled hosted PBX pricing, the general restrictive nature of any type of service bundling, and how it can limit business choices.

DLS Hosted PBX Fax Service: Signing and Notarizing Faxes Without Printing

DLS Hosted PBX Fax-to-Email service directs all the faxes to your email. Faxes are attached to email messages as image files in Adobe PDF format.

You may be accessing your email from a variety of devices be they personal computers, smartphones or tablets. Each of these devices can be used to add signatures to PDF documents with SignNow. All you need to do is create a free account, upload your document and follow a set of straightforward, easy-to-understand directions. SignNow offers free applications for iPhone OS and Android Smartphone platforms. Your phone’s touch screen can be used to quickly capture your signature. Alternatively, you can use desktop website www.SignNow.com to produce a signature without capturing it.

Do I need a VoIP Expert to Configure My PBX?

There’s nothing more common than a business buying a new, advanced VoIP solution and then using that system or hosted PBX service in the exact same way they used their old, out-dated telephone system. People naturally fear what they don’t understand, and when confronted with the host of fresh, initially perplexing features provided by their hosted PBX or premise-based VoIP system, most business owners avoid tapping these complex powers for fear of causing unforeseen problems.

A Word About YOUR Call Recording Storage

Call recording storage is not something most providers often speak of. It is considered an inner working of their infrastructure and usually is not visible to the public eye. Yet it is important for YOU to know that your hosted system is provisioned to record and keep all the calls you want it to. One of … Read more

Disruptive Nature of Automated Transcription and Call Indexing

Automated Transcription Service is one advanced feature that many PBX users anticipate to arrive at some point in the future. Such service would open doors to some interesting and perhaps the most controversial options available to PBX owners today: when a phone system integrates this service it could automatically produce a text transcription of every single inbound and outbound phone call moving through your system, store it in a database and provide search and reporting capability a-la Google. For example, one could run a query and search all calls pertaining to a specific subject matter based on search criteria. Wow, that sounds a bit spooky!

VoIP Beta Testing Blues

Dear VoIP Clients…

The next time you decide to look for new business VoIP service, don’t rush to judgement if you suddenly hear something odd on the phone. Give your provider a chance to explain and don’t be shy to ask some basic questions about their development and testing process. If they have confidence in their product or service, they will have nothing to hide.

If you believe in your service provider’s practices, give Beta testing some consideration at least once in a long while. It is a necessary evil and it will help make your voice product better.

The Surprise Selling Point for Hosted PBX Solutions

we realized that our hosted PBX solution’s more exotic features aren’t remotely possibly on normal phone lines and with conventional phone systems. Our customers had never seen these features before, and their novelty signalled to our customers that they were purchasing a hosted PBX solution that was truly, visibly, undeniably superior to their current system.

How Can You Best Implement PBX Automation?

While your clients may not love automated systems, an auto attendant program represents a viable option to ensure the smoothest possible call flow at all times. With an eye towards simplicity, your phone system will connect your clients with your staff as seamlessly and painlessly as possible.

Hosted PBX Unwrapped Series: Challenges of Automatic Voice Recognition

Voice Recognition technology deals with significant challenges and its uses in today’s business phone systems interactive applications is somewhat limited. Because of this it is also named a primary source of frustration by many clients. Nevertheless, in its current form, it can still be beneficial in a number of Interactive Voice Response uses where security and speakerphone detection issues can be mitigated.