6 Things the Media Hasn’t Told You About VoIP

Things you don't know about VoIP

Voice Over Internet Protocol, or VoIP, is popular in the world of tech and communications. It’s perhaps less thrilling to the general public. If you haven’t heard much about VoIP, that’s not because it’s not worth talking about. VoIP is well worth the conversation, especially when you are trying to find ways to streamline your … Read more

Birth of New Unified Communications Ecosystems

Right now we’re starting to see a lot of convergence between mobile devices and desktop telephony equipment. Modern VoIP handsets are starting to stock up on functionality and applications that has, so far, been the sole domain of smartphones, including touchscreens and app-compatible operating systems.

Convergence in Unified Communications

When you take the smartphone dynamics to desktop phones in the context of smartphone and tablet functionality merging with desktop computers, you will notice a trend.

Microsoft’s next Windows operating system is going to interact seamlessly with Microsoft’s next generation of mobile OS. In fact, Windows 8’s mobile and desktop/laptop operating systems are doing more than merely “converging” and will operate closer than just “seamlessly” because Windows 8 for your next computer is going to be the exact same operating system as Windows 8 for your next smartphone.

Provided, of course, you use a Windows phone, which very, very, very few people do. But the relatively low popularity of Windows mobile devices needs to be taken alongside the continued popularity of Microsoft operating systems among users, especially among the government and enterprise sets. Will the next generation of VoIP handsets run Windows 8?

Even if Microsoft went bankrupt next year the company’s decision to utilize the same operating system among desktop and mobile devices is highly telling about their vision of the future of communications technology, a movement towards mobile competition including Apple and Google (owner of the popular Android mobile platform). Over the last year Apple has been steadily aligning their mobile and desktop operating systems by streamlining their desktop environment and beginning to establish uniform naming practices across for applications across their devices, while Google has been getting their feet wet in the world of desktop computers, ostensibly in response to the wild success of the company’s mobile efforts. There are presently several SIP handsets that run on Google’s Android.

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PBX Phone Review: Grandstream GXV 3175

GXV3175 desktop SIP Video PBX PhoneGrandstream’s entry into VoIP market resembles that of auto-makers Hyundai and Kia. They had entered VoIP arena with ultra-cheap GXP 2000 SIP phones. Having to deal with their earlier series I can certainly tell you that they were of questionable quality in both: software, hardware and technical support aspects. GXV3175 is a rather ambitious attempt at a multimedia phone that supports video, Wi-Fi, POE (power over Ethernet), high definition voice and allows you to run applications.

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From SIP Handsets to Totally Mobile?

I talked to a friend recently who was full of excitement over the news from his employer that the sales team (of which he belongs) was going to receive new smartphones. His excitement was easy to understand: the entire 50 person sales team was getting brand new iPhones that were going to replace their SIP handsets and older PBX desk phones. Considering the cost of smartphones and voice quality concerns, you understand my curiosity about what would drive the company to do such a thing. Given all the changes in the mobile market and where the future of telephony seems to be headed, I tried to follow the company logic.

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Hosted PBX Unwrapped: The Challenges of Automatic Voice Recognition

As computer use becomes ubiquitous, it is increasingly desirable to communicate with them in the same way that we communicate with one another: using human speech. Voice or Speech Recognition technology aims to do just this. Personally, I fell in love with the concept of voice recognition ever since I first saw “Star Trek, The New Generation” series. Unfortunately, my first attempt at making a productive use of speech recognition in Microsoft Windows 3.1 was rather disappointing.

Today our ability to use voice recognition is limited to issuing system commands to speed up familiar functions. So what prevents us from talking to our personal computers and phone systems (those are quickly converging into one) ? What you may not realize is that speech recognition is a rather complicated and resource intensive task. 

Humans easily and efficiently relay information via speech despite many complications, including background noise, slips related to spontaneous speech (stammers, filled pauses, false starts, etc.) and the inherent variability of human speech.

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