Author: Sam Rozenfeld

5 Phone System Features that Streamline our Business

Predictive Dialers
The more robust and effective your phone system is the more it will streamline business operations. This will cut down on wasted time and resources. Look for features like these to streamline and improve your business and your bottom line. Call Recording Call recording allows people to record and store inbound or outbound calls. It’s important to stay on top of any data privacy requirements. As ...
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How to Make Your VoIP Deployment Hassle-Free

How to Make Your VoIP Deployment Hassle-Free  Migrating from a traditional telephone setup to voice over IP (VoIP) is well worth the effort, but if you find yourself up to your elbows in challenges and hassles, that may not seem very reassuring. It’s entirely possible to make your VoIP deployment hassle-free, if you make the right choices and take the right steps. The result is affordable phon...
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Are You Getting Your Money’s Worth?

Here’s something that bugs me. With the advent of web applications, SaaS, and cloud computing in general, we were promised a new age of unprecedented connectivity and efficiency. Businesses and their employees could now connect to their essential services from anywhere they were, on any device. New features could roll out on a continual basis, without the need for physical upgrades, meaning custom...
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Toll-Free Numbers: Monumental Waste or Smart Marketing Strategy?

Not too long ago, any business that did business outside of their immediate area was known to have a toll-free number. That way, anytime a client or customer wanted to reach them, the company would get the call. It was good for business. Now that so many phone plans include long distance and even international long distance, does a company really need a toll-free number? Here are five things to...
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Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for collaboration and brainstorming. Web conferenci...
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