Articles

How to Make Your VoIP Deployment Hassle-Free

How to Make Your VoIP Deployment Hassle-Free  Migrating from a traditional telephone setup to voice over IP (VoIP) is well worth the effort, but if you find yourself up to your elbows in challenges and hassles, that may not seem very reassuring. It’s entirely possible to make your VoIP deployment hassle-free, if you make the right choices and take the right steps. The result is affordable phon...
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Are You Getting Your Money’s Worth?

Here’s something that bugs me. With the advent of web applications, SaaS, and cloud computing in general, we were promised a new age of unprecedented connectivity and efficiency. Businesses and their employees could now connect to their essential services from anywhere they were, on any device. New features could roll out on a continual basis, without the need for physical upgrades, meaning custom...
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Redundancy and Reliability are not the One and the Same

It’s been long ingrained in engineering, particularly in networking, that redundancy is key to high availability and reliability. In today’s world, however, increasingly more complex systems may sometimes have the opposite effect. Over-engineered networks with multiple redundant layers that are intended to reduce instances of network failure have shown to reduce overall reliability by becoming mor...
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The Critical Nature of Your Online Reputation

Chart of inbound marketing channels
(Featured in the National Association of Legal Professionals publication, "The Docket Magazine.") Internet reviews and rating sites have empowered consumers with the final say in how successful a professional can expect to be, regardless of their actual professional acumen. This is why managing your online presence is so vital to a firm’s ability to attract and retain clients. Accessibility ...
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Data Sovereignty and International Law Gets Complicated

DDOS attack map July 11 data
As a business owner, you may well feel that you are the rightful owner of your data. While true in some sense, you should be aware of international laws that exist now and take a look at the tangled web of international regulations still to come which promise to make the situation far more complicated. Data sovereignty laws govern all digital information that has been stored which in a specific...
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Winning Campaigns with Hosted PBX Systems

Political campaign pitucre with DLS phones
Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge and tactical as modern warfare. A Hosted ...
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Clinicians and the Personalized Economy

Form car assembly line
Get more clinical care work accomplished without expanding your workforce while streamlining processes and redirecting clinician time to high-value tasks.  Do what works and get ahead of the new Personalized Economy. History Reimagined for the 21st Century We're in much the same position now that Henry Ford discovered when he started out.  He stood at the confluence of three requirements: de...
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Tech Advice for Legal Professionals

iPadJD Blog
Are you apprehensive about incorporating mobile technology into your work or frustrated with colleagues reticent to try anything new despite the promise of greater efficiency? A little social therapy may help. A trusted blog for legal professionals helps readers safely explore new options and share ideas on what works with strategies for effective usage - iPhone J.D. (www.iPhoneJD.com). This infor...
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DLS Internet Services Races to Help Car Outlet Get Back to Business

Chicago building fire
At 3:20 a.m. one morning in March 2014, business as usual stopped for Total Finance, the loan division of Car Outlet, one of Chicago’s fastest growing aftermarket car dealerships and financing groups. Nearly 100 firefighters responded to the fire on West Irving Park Road that had engulfed the company’s offices, causing the entire roof to collapse. Lance Seamans, CIO for Car Outlet remembers it al...
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Will New Net Neutrality Rules Have any Effect on Hosted VoIP?

FCC board image
New net neutrality rules were passed into law by the Federal Communications Commission on February 26, 2015, creating legal provisions that require U.S. based Internet Service Providers (ISPs) to provide equal access to content and applications for anyone who uses their services. The new regulations treat the Internet’s infrastructure or networks in the same manner as public utilities, allowing th...
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