STIR/SHAKEN is Here – Now What?
There’s no doubt that the United States is in the grip of a major epidemic of a different kind – robocalls. If you trust the TNS Robocall Investigation Report, Americans received 80 billion robocalls last year! Yet less than 5% of the calls came from the top six US carriers. These figures mean that spammers … Read more
The Need for Firewall Configuration in VoIP
The Need for Firewall Configuration in VoIP VoIP systems are a crucial investment for all organizations, regardless of their type or size. As these systems rely on the internet, they help streamline communication for organizations in a reliable and cost-effective manner. But, just like traditional telephony, VoIP networks are under threat of various impersonation-based identity … Read more
How to Troubleshoot and Resolve Echo in VoIP
VoIP echo is a common issue that causes disruption and delays in communication between individuals. If you have a far end-point, the loudness and delays during calls can get considerably worse. In this article, we will cover some of the main causes of VoIP echo and explain how to resolve an echo in VoIP. Causes … Read more
Hybrid VoIP: Migration from conventional PBX to VoIP
A hybrid VoIP system can bridge the gap between conventional PBX and VoIP telephony strategies in order to offer a more robust solution for organizations. These systems can facilitate the migration from PBX-based telephony to voice over IP. There are two reasons the transition from PBX to VoIP has been taking such a long time: … Read more
Beginners Guide to VoIP Audio CODECs
A Voice over Internet Protocol (VoIP) network enables the transmission of voice calls through the Internet or other digital networks. These audio signals have to be encoded into digital data to be transferred over an IP network and vice versa. To make the transmission of audio signals faster, smoother, and improve the overall calling experience, … Read more
VoIP Best Practices: STUN Implementation in VoIP Environment
In some ways, NAT (Network Address Translation) is both a blessing and a curse. The IP addresses in the Local Area Network are concealed thanks to the NAT protocol. Unfortunately, VoIP and NAT don’t get along that well, particularly when it comes to VoIP over UDP. And that’s where STUN comes in. For communication between endpoints behind … Read more
Building a Strategic Technology Plan Part 1
Growing pains are a natural part of a successful business. This milestone is often marked by a need for a larger space, more employees and, invariably, better technology to support it all. Part of this success comes from executing on a sound business plan developed in the early stages. Revisiting this practice not only helps … Read more
Building a Strategic Technology Plan Part 2
continued from part 1. Sound Infrastructure Choices Look for long term solutions with broad compatibility when choosing a software solutions. Generally, open source platforms are easier for other vendors to integrate their add-on solutions with and help keep costs lower. Consider that today your company may only need an accounting program with payroll software, but … Read more
Does BYOD Demand Special PBX Accommodations ?
BYOD is a reality, and, by all estimates, it will continue to grow in adoption over the next couple of years, regardless of whether your company officially implements it as a policy or not. Current estimates place BYOD adoption at 60% within the workplace, and projections state BYOD may receive 90% adoption by 2014 alone. … Read more
Will the Switch to IPv6 Create VoIP and PBX Problems?
Right now the Internet is going through a massive transition, an overhaul of the addresses that will impact every network device connected to it.
What is this overhaul?
How will it change the Internet?
And how will it impact business VoIP telephony?