SIP Trunking Explained
Various ITSPs package their SIP trunking services in accordance with their philosophy. Some charge based on the fixed number of concurrent sessions (“trunk lines”), others charge squarely based on the number of minutes used by the sessions. Most telephone companies, large or small, nowadays offer SIP trunking. There are two categories of SIP trunking offerings targeted to different types of users…
Hosted PBX 4.0 Rolls Out to Customers
DLS Hosted PBX is a Unified Communications platform intended for users that are looking for versatile telephony features in single-vendor business phone service and network solutions provider. DLS Hosted PBX VoIP services are delivered over the Internet, VPN or private connection.
VoIP Bandwidth: Quality vs. Quantity
Telecommunications infrastructure growth always lags behind the demand for new telecommunications services. Many exciting data transport options such as fiber optics are making their way into SMB market. The cost of their build-out however is mostly shouldered by the medium and large business community with many paying heavy startup fees for the facilities build-out. Fiber deployment is costly and it is presently limited to densely populated parts of metropolitan areas. Logic and experience suggest that for the next few years leased lines are going to continue to remain in play for many companies.
What VoIP Readiness Assessment Does Not Tell You
In order to guarantee voice quality performance in today’s converged world of Hosted VoIP, there needs to be continued on-going visibility of both voice and data to see and understand how they interact. Such guarantee comes at a cost and business decisions on whether such guarantee is justified should be made by organizations based on factors such as budget, executive’s understanding of VoIP technology and business tolerance to voice quality related issues.
Hosted PBX Toll Fraud Attacks: Phreaking
Phreaking (or phone hacking, toll fraud, dial-through fraud) is not new. In the not too distant past it was often a domain of adolescents with modems, phone lines and a PCs looking to make a couple of calls on someone else’s tab to their friends out of state or, sometimes, out of the country. Those … Read more
Launching VARs and ISVs into a VoIP Cloud
If memory serves me correctly, five years ago, we used to position VoIP versus traditional PSTN-based dialtone. Then came the hosted concept and theme focus has turned to an on-premise VoIP versus Hosted VoIP. Today we are seeing hosted PBX service providers beginning to further differentiate themselves by targeting niche vertical markets by building on … Read more
Hosted PBX 3.2 moving into Alpha testing next week
We are excited to be wrapping up feature development for 3.2. There is still a lot of testing and work to be done before this version makes it to public release, but there are a lot of exciting new features in here. Display parking lot number on call status page Improved Parking Lot system Integrated … Read more
Securing Your Hosted VoIP Installation
Voice network security depends on a comprehensive approach. Securely deploying unified communications requires the cross-functional participation of the expert personnel in your organization, combined with the careful planning, development, and implementation of a comprehensive communications security policy.
Chat Service added to Hosted PBX 3.2
Greetings, As I mentioned in my previous blog post about 3.2, one of the new features that we wanted to add to version 3.2 of the Hosted PBX was a corporate chat service. I am pleased to announce that the implementation of this service has been completed, so we will definately be bringing this new … Read more
QoS: Panacea or Snake Oil?
Even with all the hype over QoS, some experts wonder whether QoS is more a short-term fix than a long-term architecture. WAN backbone technologies like wave division multiplexing are available for ISP networks, which solve the congestion problem merely with increased capacity.