Voice Communications: Understanding Value Proposition and Cost

Voice communications are an essential part of any business. In the age of messaging, email, and social media we continue to rely heavily on our phones. Keeping current with the technology is important but companies don’t typically upgrade essential pieces of their communications infrastructure on a whim. Most business phone equipment upgrade decisions are driven by … Read more

A “Realistic” Picture of IP Telephony’s Cost Savings (Pt 2)

Now, let’s say you run into a best-case-scenario when it comes to the dollars-and-cents comparison of your switch to IP telephony. Your current provider continues to sell their services for twice as much as the IP telephony provider you decided to switch to. This is great, but saving a little money for your organization isn’t everything it’s cracked up to be, especially if you aren’t the final decision maker in your department.

Addition, Not Subtraction

Think about it this way- unless your department is already grossly over budget, or unless your department has been explicitly instructed to cut costs, saving money isn’t that big of a deal in-and-of itself. In the absence of immediate budgetary pressure decision makers aren’t looking to spend less. They’re looking to spend more and get more. Service improvements  help them meet their ambitions, impress their bosses, and to otherwise get more done than they’re currently accomplishing.

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A “Realistic” Picture of IP Telephony’s Cost Savings (Pt 1)

Price is a huge factor when it comes to deciding between sticking with traditional telephony services and making the jump to IP telephony. It’s one of the biggest selling points IP telephony providers use to push their technology, and it’s one of the clearest, firmest, more directly measureable ways decision-makers at an organization can see the benefit of switching over to IP. After all, while organizational flexibility and scalability are great benefits they can seem a little abstract, factors whose potential may be difficult to envision when a business is currently locked into a relatively fixed traditional telephony technology set-up.

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Guide to Calculating TCO of Your Phone System

Understanding Total Cost of Ownership of a PBX System

Cost is a major factor that drives virtually every decision a business owner makes. Not only is it important to look at the up-front costs of something, the total cost of ownership comes into play, too. For some companies, it might be worthwhile to lay out more capital in the short-term, if it parlays into long-term savings. For others, they might not use a product or service long enough to justify the initial set up costs. This is true of a hosted phone system, just like it is for anything else.