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Toll-Free Numbers
Blog
Sam Rozenfeld

Toll-Free Numbers: Monumental Waste or Smart Marketing Strategy?

Not too long ago, any business that did business outside of their immediate area was known to have a toll-free number. That way, anytime a client or customer wanted to reach them, the company would get the call. It was good for business. Now that so many phone plans include long distance and even international long distance, does a company really need a toll-free number?

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VoIP Isn’t Cheaper

VoIP offers multiple benefits to businesses. These include cost effectiveness of scaling, better call quality when correctly provisioned and maintained, integrated communications features and more. However that doesn’t mean that the initial cost outlay to switch from a traditional line is low, or that reliability is necessarily better. VoIP offers advantages in many other ways.

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Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for

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In the Event of Emergency: Dial V-o-I-P for VoIP

As word of the storm’s approach drew and concerns mounted in the Florida Keys and mainland Florida, Zoom Tan knew that they couldn’t remain idle. In the worst-case scenario, evacuation orders would be issued, and Zoom Tan’s office headquarters based in Naples, Florida would sustain damage, finding itself without power for who knows how long. They couldn’t leave things to chance. After all, Murphy’s Law tells us that if something can go wrong, it will. And, such was the case, when Hurricane Irma deprived millions of commercial businesses and residential homes of power, with its torrential rain and wind gusts more than 80 mph.

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Blog
Sam Rozenfeld

Business Continuity – How Good is Your Plan?

Hurricane season is the perfect time for businesses to be examining (or in some cases developing for the first time) their Business Continuity Plan (BCP). Business continuity planning is key to expediting the recovery of the business’ critical functions following disasters ranging from hurricanes and earthquakes to infiltration of malware into key systems thus ensuring downtime and monetary loss is minimized. The plan should be live, dynamic and ever-evolving as new threats continue to present themselves. With ever-more complex systems and technologies being implemented into companies as scaling necessitates complex telephony and network solutions for businesses, it’s difficult to keep plans up-to-date and ready to be put into action at a moments’ notice.

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SMS a Vital Tool for Customer Service

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text

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Communications and Marketing Specialist

Job Summary: The Communication and Marketing (C&M) is a part time non- exempt position working approximately 16-20 hours per week. The scheduled work hours are flexible. Due to the nature of recreational work, evening, weekend, and holiday hours are to be expected. The C&M Specialist is responsible for managing the public relations, public information, marketing plan/strategies, website

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Inside Sales Representative and Account Manager

JOB SUMMARY Growing Internet Solutions Provider located in northwestern suburbs of Chicago is currently seeking to expand its sales team with a full-time Inside Sales Representative and Account Manager. Our Sales Specialists are key to ensuring that we are in tune with our clients telecommunications needs particularly when it comes to their hosted voice, telecommunications

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Chart of inbound marketing channels
Blog
Sam Rozenfeld

The Critical Nature of Your Online Reputation

(Featured in the National Association of Legal Professionals publication, “The Docket Magazine.”) Internet reviews and rating sites have empowered consumers with the final say in how successful a professional can expect to be, regardless of their actual professional acumen. This is why managing your online presence is so vital to a firm’s ability to attract

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Business Anywhere with Follow Me

Imagine sitting on a beach in some warm location and still being able to run your business effectively. That is the power of our “Follow Me” feature that caters to the busy professional. This is an essential tool that promotes freedom and efficiency while helping to keep you connected to your most important calls. You

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Testimonials
Sam Rozenfeld

Clinical Computer Systems, Inc. for Obix.com

“…You guys are some of the most knowledgeable and fast support guys I’ve ever worked with. DLS is lucky to have you. Thank you very, very much. ” Tony Aiello, IT Manager Clinical Computer Systems, Inc. www.obix.com

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