Is Faking a Caller-ID a Major Faux Pas?

Caller-Id Spoofing

Fake Caller-ID is a longtime favorite technique used by marketing companies. This technique involves using automatic dialers, also known and robocalls, to target and call consumers. It’s pretty common knowledge that this type of marketing isn’t very effective and is, in fact, quite annoying from the consumer’s perspective. That changes when the FCC decided in … Read more

5 Phone System Features that Streamline our Business

Predictive Dialers

The more robust and effective your phone system is the more it will streamline business operations. This will cut down on wasted time and resources. Look for features like these to streamline and improve your business and your bottom line. Call Recording Call recording allows people to record and store inbound or outbound calls. It’s … Read more

DLS Hosted PBX 5.0 Release announcement

Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 handset and Bria softphone.