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Learning Center for Unified Communications Technology
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Voice over a IP PBX Security
Blog
Sam Rozenfeld

Top Considerations before Setting up a VoIP PBX

VoIP PBX is more than just a phone system that offers all the features you need for efficient communication. Using VoIP-enabled PBX systems brings several benefits in cost and flexibility. However, like most technologies, even small mistakes in configuration can result in massive security flaws.

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Emergencies, Continuity of Business, and Remote Workers
Blog
Robert Larkin

Emergencies, Continuity of Business, and Remote Workers

Why businesses should consider the switch to a VoIP phone system now Coronavirus outbreaks are forcing many companies to make difficult choices. How do they continue to operate their business, provide the same level of service to our customers while utilizing remote workers? You need to remain in a position to provide your employees their

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VoIP Firewall
Blog
Sam Rozenfeld

The Need for Firewall Configuration in VoIP

The Need for Firewall Configuration in VoIP VoIP systems are a crucial investment for all organizations, regardless of their type or size. As these systems rely on the internet, they help streamline communication for organizations in a reliable and cost-effective manner. But, just like traditional telephony, VoIP networks are under threat of various impersonation-based identity

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Echo Sound
Blog
Sam Rozenfeld

How to Troubleshoot and Resolve Echo in VoIP

VoIP echo is a common issue that causes disruption and delays in communication between individuals. If you have a far end-point, the loudness and delays during calls can get considerably worse. In this article, we will cover some of the main causes of VoIP echo and explain how to resolve an echo in VoIP. Causes

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What is VoIP
Blog
Sam Rozenfeld

What is VoIP?

What is VoIP? The following definitions and questions were reprinted from the FCC website    IP-Enabled Services Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other

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VoIP Call Recording
Blog
Sam Rozenfeld

How VoIP Makes Call Recording Easier – Use Cases of VoIP Call Recording

VoIP (voice over IP) systems have become a mainstream part of nearly every business. These phone systems are essential for making businesses profitable and efficient. However, as VoIP phone systems become more common, companies seek additional functionalities from their service providers. One of such additions is the feature of VoIP call recording. Call recording can

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Hybrid VoIP and SIP trunking
Blog
Sam Rozenfeld

Hybrid VoIP: Migration from conventional PBX to VoIP

A hybrid VoIP system can bridge the gap between conventional PBX and VoIP telephony strategies in order to offer a more robust solution for organizations. These systems can facilitate the migration from PBX-based telephony to voice over IP. There are two reasons the transition from PBX to VoIP has been taking such a long time:

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VoIP Fax
Blog
Sam Rozenfeld

Challenges of Faxing in VoIP

Voice-over-IP (VoIP) is a cost-effective and reliable replacement of the public switched telephone network (PSTN). However, companies that switch to VoIP systems often complain that their fax machines or fax software do not work reliably. This is a problem because many businesses still depend on fax communication to continue with their usual workflow. As a

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VoIP Network codec symbols -voip codecs list
Blog
Sam Rozenfeld

Beginners Guide to VoIP Audio CODECs

A Voice over Internet Protocol (VoIP) network enables the transmission of voice calls through the Internet or other digital networks. These audio signals have to be encoded into digital data to be transferred over an IP network and vice versa. To make the transmission of audio signals faster, smoother, and improve the overall calling experience,

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VoIP security
Blog
Sam Rozenfeld

VoIP Network Security – How Can You Strengthen VoIP?

Voice over IP (VoIP) has come a long way from where it had started. It no longer has the same performance and availability issues it used to have in the beginning. In fact, many high-speed networks now integrate quality-of-service (QoS) technology to mitigate previous problems. However, some critics are quick to raise questions about the security of VoIP networks.

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Reliability of TCP vs the Speed of UDP in voice over IP applications
Blog
Sam Rozenfeld

TCP vs UDP in VoIP

TCP vs UDP – Which Protocol Is the Best for VoIP? TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are among the most widely used protocols for data traversal across the Internet. These transport protocols govern how devices establish connections, how they exchange data, and how reliable the connection will be. Both of these

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STUN response and request scenario image
Blog
Sam Rozenfeld

VoIP Best Practices: STUN Implementation in VoIP Environment

In some ways, NAT (Network Address Translation) is both a blessing and a curse. The IP addresses in the Local Area Network are concealed thanks to the NAT protocol. Unfortunately, VoIP and NAT don’t get along that well, particularly when it comes to VoIP over UDP. And that’s where STUN comes in. For communication between endpoints behind

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