DLS BLOG

NERDY STUFF THAT MATTERS

Companion Animal Growing Pains

Companion Animal Specialty and Emergency Hospital has rapidly become a networking hero in North West Chicago. They serve the demands of area veterinarians and clients with specialized internal medicine, physical therapy and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility

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Animal hospital tech with fat cat
Blog
Sam Rozenfeld

Companion Animal’s Growing Pains Managed with Help from DLS

Companion Animal Specialty and Emergency Hospital have rapidly become a networking hero in North West Chicago. They serve the needs of area veterinarians and clients with specialized internal medicine, physical therapy, and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility

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Softphones: A Viable Option?

Conventional wired telephones in homes are becoming something of an anachronism as people do away with them in favor of mobile devices. Even businesses who traditionally rely on desk phones have migrated to Hosted PBX phone systems and are now integrating softphone solutions into their complete unified communications plan. Softphones are simply a 2D graphic

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Building a Strategic Technology Plan Part 1

Growing pains are a natural part of a successful business. This milestone is often marked by a need for a larger space, more employees and, invariably, better technology to support it all. Part of this success comes from executing on a sound business plan developed in the early stages.  Revisiting this practice not only helps

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Building a Strategic Technology Plan Part 2

continued from part 1. Sound Infrastructure Choices Look for long term solutions with broad compatibility when choosing a software solutions. Generally, open source platforms are easier for other vendors to integrate their add-on solutions with and help keep costs lower. Consider that today your company may only need an accounting program with payroll software, but

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Political campaign pitucre with DLS phones
Blog
Sam Rozenfeld

Winning Campaigns with Hosted PBX Systems

Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge

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polical campaigns and hosted PBX platforms
Blog
Sam Rozenfeld

Winning Campaigns with Hosted PBX

Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge

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Hold Message Hell cartoon
Blog
Sam Rozenfeld

Call Routing Rescue for Business

Call routing for your business is critical to retaining happy customers and doing it the right way increases your satisfaction ratings. What could possibly be worse than getting stuck in Answering Machine Hell when you’re trying to call a business to secure a service or purchase a product? Well, the truth is, a fast busy

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Form car assembly line
Blog
Sam Rozenfeld

Clinicians and the Personalized Economy

Get more clinical care work accomplished without expanding your workforce while streamlining processes and redirecting clinician time to high-value tasks.  Do what works and get ahead of the new Personalized Economy. History Reimagined for the 21st Century We’re in much the same position now that Henry Ford discovered when he started out.  He stood at

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Voicemail risk
Blog
Sam Rozenfeld

How Can Voicemail Hurt You?

Perception is everything. You may be incredibly busy and sometimes, it is a fact of life that a large number of your callers get shuffled off to voicemail. Just because you’re busy doesn’t mean you shouldn’t take a couple minutes to think about what your voicemail is saying to your callers. What you said: “Hi

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paralegal in charge
Blog
Sam Rozenfeld

NALS: 4 Sure Ways to Get Ahead in 2016

Make a fundamental investment in your expertise in 2016. We spoke with Jenny Tucker, owner and author of, The Paralegal Place, to get her take on this annual tradition. Ms. Tucker’s recent post, “10 Top Career Resolutions for the New Year,” got us thinking about more practical ways today’s paralegals can make real changes that

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iPadJD Blog
Blog
Sam Rozenfeld

Tech Advice for Legal Professionals

Are you apprehensive about incorporating mobile technology into your work or frustrated with colleagues reticent to try anything new despite the promise of greater efficiency? A little social therapy may help. A trusted blog for legal professionals helps readers safely explore new options and share ideas on what works with strategies for effective usage –

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