We’ve all heard the reports that business VoIP is projected to grow massively over the next couple of years. We’ve all heard predictions that the VoIP market is going to be extremely exciting throughout the rest of this decade. We’ve all heard that VoIP is the future of telephony, for both enterprise markets and the private sphere. But most of the predictions are extremely vague. Thankfully we’re starting to see some new reports come in that begin to align these predictions with some real numbers, and the VoIP-dominated future they predict appears to exceed what most of us anticipated.
There’s no question right now whether VoIP is eventually going to become the default mode of telephony communication throughout the world, for both domestic and international communications. Instead, the real question is how VoIP will pursue its path to world dominance. Most likely we’re going to see a mix of different implementation methods. The major mobile carriers will likely switch all of their services, including telephone calls, under a single data plan, a shift that will effectively create mass adoption of VoIP regardless of whether mobile users ever become aware of the transition. But despite the power they have to make VoIP the standard for mobile communications overnight it’s increasingly clear the major mobile carriers aren’t the only players in the access or IP transport business with their eyes on new revenue streams, a point driven home by Skype’s recent initiative to provide free wireless across Britain.
Right now we’re starting to see a lot of convergence between mobile devices and desktop telephony equipment. Modern VoIP handsets are starting to stock up on functionality and applications that has, so far, been the sole domain of smartphones. This is true for touchscreens and app-compatible operating systems.
Convergence in Unified Communications
When you take the smartphone dynamics to desktop phones, you will notice an interesting trend.
Microsoft’s next Windows operating system is going to interact seamlessly with Microsoft’s next generation of mobile OS. In fact, Windows 8’s mobile and desktop/laptop operating systems are doing more than merely “converging”. They will operate closer than just “seamlessly”. Windows for your computer is becoming the exact same OS as Windows for your next smartphone.
Provided, of course, you use a Windows phone for Unified Communications, which very, very, very few people do. But the relatively low popularity of Windows mobile devices needs to be taken alongside the continued popularity of Microsoft operating systems. Especially among the government and enterprise sets of users. Will the next generation of VoIP handsets run Windows 8?
Even if Microsoft went bankrupt next year the company’s decision to utilize the same operating system among desktop and mobile devices is highly telling about their vision of the future of communications technology. They envision the movement towards mobile competition including Apple and Google (owner of the popular Android mobile platform). Over the last year Apple has been steadily aligning their mobile and desktop operating systems by streamlining their desktop environment. Recently they began to establish uniform naming practices across for applications across their devices. Google, meanwhile, has been getting their feet wet in the world of desktop computers, ostensibly in response to the wild success of the company’s mobile efforts. There are presently several SIP handsets that run on Google’s Android.
There’s an interesting bill finding it’s way through California’s legal system these days. The bill is known as SB 1161 and it has sailed through California’s legislature and now sits on the desk of the state’s Governor, who is expected to pass the bill and put its far-ranging changes to the way the country’s biggest state regulates its telecom industries. Opponents of the bill say it will remove all the power telephony regulators currently have and, at the same moment, remove many of the protections consumers currently enjoy. Proponents of the bill, primarily the bill’s sponsor AT&T say the bill’s big changes will ensure “internet freedom” for the future.
How can opponents and proponents of this one bill come to such vastly different conclusions?
What does “internet freedom” have to do with a deregulating bill being pushed by one of the country’s biggest and oldest landline telephony oligarchs?
And who, exactly, is right about this bill’s true nature?
A recent editorial by Joel Evans over at zdnet argues that two forces are going to drive the future of mobile communication- VoIP and Video Chat. He bases this argument on a pair of experiences he recently had using Skype’s premium outbound calling functionality as well as the VoIP service’s video chat abilities, both of which he used on his mobile device, an iPhone connected to AT&T’s 3G network. He argued that the quality of the VoIP and video chatting services were at least as good, and often superior in clarity and reliability, than normal calls he made using AT&T’s traditional telephony network.
Evans appears to make a compelling enough case here, but there are a couple of points within his argument that he fails to address that change its tone significantly.
The Universal Service Fund was founded for an undeniably positive purpose- to amass the funds needed to make sure that everyone in the U.S., regardless of their economic status or geographic location, have access to advanced communication technology. While there are naturally a few opponents of the goals of this fund, support for providing universal access to top communication technologies tends to cross partisan lines. Access to communication technologies increasingly spells the difference between success and failure in today’s world and if we want to uphold our national dream of equal opportunity, then we need to make sure all of us have regular, reliable and affordable access to the same communication tech.
Setting unbridled idealism aside, we can just about all agree that increasing access to telecom services within poor communities is a good thing.
The increased demand for mobile VoIP is changing the forecast for the global business VoIP market over the next six years. According to Global Industry Analysts Inc., a worldwide business strategy and market intelligence source, global business VoIP is being influenced by two factors which include the rapid acceptance of VoIP by businesses around the globe and the increased demand for mobile VoIP.
In terms of market segments, the fastest growing market is hosted PBX services. Additionally, the VoIP market on a global scale will be driven by the value and cost savings to companies around the world thanks to new unified communications technology. The hosted PBX market is expected to increase at a Compound Annual Growth Rate by more than twelve from 2012 to the year 2018.
If you know very little about telecommunications but have some basic understanding of the Voice over IP technology – you will have no trouble grasping the concept of SIP trunking. Understanding why DLS chooses not to offer this service may take some explaining.
Understanding Trunking
The word “Trunk” has more than one meaning but in communications it came to represent a concept of a part that can be divided into branches and vice versa. More specifically, the term “trunk” is used to describe a transmission channel between two switching systems. Such transmission channel could be comprised of one or more communications circuits. When you think about public switched telephone network (PSTN), you imagine many different telephone switches all connected to each ot
her using trunks. Each trunk would typically consist of multiple trunk lines. Trunk sizes vary depending on how many trunk lines are in it.
Since the 1970s telecom services largely relied on the technology called TDM (Time Division Multiplexing). This technology allowed delivery of fixed number of voice channels per digital circuit. For example: T-1 circuit would contain 24 channels, PRI – 23 channels, etc. Each channel could be used for voice or data. This technology represented a significant leap from the analog switches because it allowed delivery of multiple channels over a 4-wire connection eliminating costly requirement for individual copper pairs to be run from the central office switch. A business could purchase a digital circuit(s) and pool some or all of its channels into trunk. These channels would then be referred to as “trunk lines”.
DLS Hosted PBX Fax-to-Email service directs all the faxes to your email. Faxes are attached to email messages as image files in Adobe PDF format.
You may be accessing your email from a variety of devices be they personal computers, smartphones or tablets. Each of these devices can be used to add signatures to PDF documents with SignNow. All you need to do is create a free account, upload your document and follow a set of straightforward, easy-to-understand directions. SignNow offers free applications for iPhone OS and Android Smartphone platforms. Your phone’s touch screen can be used to quickly capture your signature. Alternatively, you can use desktop website www.SignNow.com to produce a signature without capturing it.
Back in 1996, it was still possible for telecom companies to split their service plans into a number of different revenue streams. Telecom companies were able to say, with total specificity, how much of their revenue came in from international calls, how much of their money arrived from beeper use, how much money they had coming in from local calls, and yes, how much end-user revenue they earned from interstate communication. Telecom companies could do this because these providers tended to charge based on specific usage. Each time you wanted to communicate with someone interstate you had to pay to do so, creating a firmly defined revenue stream that was easy to track, add up, and, yes, tax for the sake of bulking up the USF.
Nice Pricing Models = New Taxation Headaches
With the massive explosion of mobile devices fewer and fewer telecom providers continue to charge their customers based on usage. At least usage that’s as specifically defined as it was back in 1996. These days pricing tends to follow the model of flat-rate pricing, which basically states “a call is a call is a call is a call.”
Local calls and interstate calls now cost the same amount of money. And that’s to say nothing of the various other simplified payment plans that really mess with the idea of the USF’s tax plan. How can you accurately tax interstate communication if it’s included within an unlimited calling plan? How much of the cost of an unlimited calling plan’s price goes towards providing interstate communication?
We’ve all heard the reports that business VoIP is projected to grow massively over the next couple of years. We’ve all heard predictions that the VoIP market is going to be extremely exciting throughout the rest of this decade. We’ve all heard that VoIP is the future of telephony, for both enterprise markets and the private sphere. But most of the predictions are extremely vague. Thankfully we’re starting to see some new reports come in that begin to align these predictions with some real numbers, and the VoIP-dominated future they predict appears to exceed what most of us anticipated.
Microsoft’s next Windows operating system is going to interact seamlessly with Microsoft’s next generation of mobile OS. In fact, Windows 8’s mobile and desktop/laptop operating systems are doing more than merely “converging”. They will operate closer than just “seamlessly”. Windows for your computer is becoming the exact same OS as Windows for your next smartphone.
