Is Your Company’s Data in Good Hands?
Bigger is better, or so we’ve been lead to believe. Business leaders often rely on the prestige of big name service providers for added confidence in making a selection without considering the big picture. You may feel secure in signing a collocation agreement with a recognized brand, but the reality is you are not absolved … Read more
DLS Hosted PBX 5.0 Release announcement
Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 handset and Bria softphone.
Privacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider
When you’re picking an IP telephony provider security needs to sit at the top of your list of concerns, and this is doubly true if you’re going to be signing up for a full remote-hosted networking solution, including any sort of cloud storage. Every organization needs to be extremely concerned about network security, yet organizations … Read more
A Grad Student Hacks Cisco’s VoIP Tech! Should We All Freak Out?
if your organization is comfortable with its employees sending business-oriented unencrypted email then is there a reason to fear IP telephony? Any organization that utilizes email, messaging, or any other online form of communication has already opened itself up to all of the worst-case privacy scenarios they fear so much.
Useful Tips on IP PBX Security
Along with the benefits, VoIP technology brings many more security threats than traditional circuit switched telephony. IP PBX systems could be exploited from thousands of miles away without perpetrator actually physically tapping into your circuits. Because of that, many IP PBX systems offer a broad range of complex configurable PBX security features. PBX system security can be customized to suit the individual needs of a business. For this reason, the security should be designed and integrated with the specific telephony services you need to keep your business secure and productive.
VoIP SPAM as We Know It
…combining caller screening with whitelists and blacklists are the most cost-effective and practical solutions to reducing business VoIP spam. That is why we are strongly considering adding it to the DLS Hosted PBX product roadmap.
No more SPIT!
Those annoying, unsolicited messages that clutter your email inbox have an ugly cousin that seeks to bombard your digital phone messaging system with pre-recorded messages and cause much more damage.
Hosted PBX Unwrapped Series: Challenges of Automatic Voice Recognition
Voice Recognition technology deals with significant challenges and its uses in today’s business phone systems interactive applications is somewhat limited. Because of this it is also named a primary source of frustration by many clients. Nevertheless, in its current form, it can still be beneficial in a number of Interactive Voice Response uses where security and speakerphone detection issues can be mitigated.
Hosted PBX Toll Fraud Attacks: Phreaking
Phreaking (or phone hacking, toll fraud, dial-through fraud) is not new. In the not too distant past it was often a domain of adolescents with modems, phone lines and a PCs looking to make a couple of calls on someone else’s tab to their friends out of state or, sometimes, out of the country. Those … Read more
FCC’s VoIP Regulation Dilemma
Telecommunication Regulation has been described as the most influential factor shaping the telecom market. In some ways, the influence is felt more through its absence.