DLS Hosted PBX Update – December 5th, 2025

Published: December 2nd, 2025 – 11:53 PM CST

All 6.0 PBXs have now been upgraded from v6.0.75 → v6.0.76.

All 5.7 PBXs were updated with maintenance patches, though the version remains v5.7.91.

The Desktop Communicator remains at v2.3.94 with no new updates this week.


OVERVIEW

This week’s release focuses on tightening reporting accuracy, improving data consistency, removing residual DLS branding for white-label tenants, and fixing several UI issues related to extension creation and call logging. Customers should see improved accuracy across call detail reports, more intuitive sorting, and correct attribution of call records—particularly in scenarios involving dial groups and inbound calls that never reached an extension.


IN-DEPTH CHANGES

6.0.76 — Defect Fixes

Branding Cleanup

PBX-3211 – Removed hard-coded DLS references and logos used by the SMS-to-Email feature and other areas of the PBX. Branding now correctly adapts for white-labeled tenants.


Reporting Accuracy Improvements

PBX-3868Condensed Summary of Extensions mismatch

Fixed an issue where call counts were inflated when filtering by a specific user. Calls routed through dial groups were incorrectly attributed to users even when they did not answer.

PBX-3897Inbound calls not appearing in 6.0 reports

Inbound calls that never reached an extension—such as immediate congestion tone cases—now appear properly in call detail results for users with permission on the phone number. This behavior now matches what customers saw in 5.7 and earlier.

PBX-3899Timestamp sorting inconsistencies

Resolved inconsistent “oldest to newest” / “newest to oldest” sorting on reports that include timestamps. Sorting should now behave intuitively across all affected report pages.

PBX-3911Incorrect call recording association

Corrected an issue where call recordings were displayed under users who did not answer the call when filtered by extension. This was tied to the same root cause as PBX-3868 and is now resolved.


Extension Management Fixes

PBX-3904Mirror extension creation failing

Creating a mirror extension could fail if a user entered details under the Primary tab before switching the user type. Hidden fields caused invalid state conflicts. This has now been fixed.


User Status Display Improvements

PBX-3908Transport / media encryption display issues

Adjusted handling of transport and media encryption settings in pjsip.conf to ensure manually configured extensions display correctly under Status → Users.


5.7 Branch

No version changes this week. Background stability updates were applied without altering the version number.


Desktop Communicator

No new updates. Current version remains 2.3.94.


UPCOMING FIXES & IMPROVEMENTS

Pending Review / Ready for Merge

  • PBX-3909 – Fax Summary Report error resolution
  • PORTAL-297 – “Unreachable” state not displaying correctly on PBX Top Page

Active Development / On Our Radar

  • PBX-3923 – Queue callback calls not completing
  • PBX-3048 – Review/update the PBX “Offer Feedback” button
  • PBX-3921 – Call routing report timestamps not honoring user time zones

Sneak Peek: Version 6.1 Feature Work

We are shifting more of our development focus toward Hosted PBX v6.1.

Upcoming feature enhancements include:

  • PBX-3698 – Add voicemail transcription data to User API
  • PBX-3889 – Update Apps → Voicemail to incorporate transcription UI
  • PBX-2651 – Introduce personal blacklists
  • PBX-3811 – Add nightly transcription-usage collection

Thank You

Thank you for reviewing this week’s update.

Have a great week ahead!

– DLS Development Team


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