How to Protect Your Video Conference from Hackers

Protect your Video Conference from Bombing

Recently, more and more organizations have been transitioning to flexible working conditions for their staff, like permitting work from home or more flexible working hours. However, nobody could have predicted the impact the covid-19 pandemic would have on the way organizations structure their workforce. What was gradually becoming a trend in employee work practices suddenly … Read more

Emergencies, Continuity of Business, and Remote Workers

Emergencies, Continuity of Business, and Remote Workers

Why businesses should consider the switch to a VoIP phone system now Coronavirus outbreaks are forcing many companies to make difficult choices. How do they continue to operate their business, provide the same level of service to our customers while utilizing remote workers? You need to remain in a position to provide your employees their … Read more

Is Video Calling Worthless?

Polycom VVX 500 video call

With the rise of new media communications, such as Skype, WhatsApp, and myriad other applications, it makes sense to wonder if video calling is worthwhile for your business. You can run a business using traditional phones. Most of the time, that’s the way it goes. In the 21st century, however, the way we communicate has … Read more

5 Phone System Features that Streamline Our Business

Predictive Dialers

The more robust and effective your phone system is the more it will streamline business operations. This will cut down on wasted time and resources. Look for features like these to streamline and improve your business and your bottom line. Call Recording Call recording allows people to record and store inbound or outbound calls. It’s … Read more

Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for … Read more

Winning Campaigns with Hosted PBX

polical campaigns and hosted PBX platforms

Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge … Read more

Voice Communications: Understanding Value Proposition and Cost

Value vs Price

Voice communications are an essential part of any business. In the age of messaging, email, and social media we continue to rely heavily on our phones. Keeping current with the technology is important but companies don’t typically upgrade essential pieces of their communications infrastructure on a whim. Most business phone equipment upgrade decisions are driven by … Read more

Are VoIP and Video Chat Really the Future of Mobile Communications?

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Walking TextA recent editorial by Joel Evans over at zdnet argues that two forces are going to drive the future of mobile communication- VoIP and Video Chat. He bases this argument on a pair of experiences he recently had using Skype’s premium outbound calling functionality as well as the VoIP service’s video chat abilities, both of which he used on his mobile device, an iPhone connected to AT&T’s 3G network. He argued that the quality of the VoIP and video chatting services were at least as good, and often superior in clarity and reliability, than normal calls he made using AT&T’s traditional telephony network.

Evans appears to make a compelling enough case here, but there are a couple of points within his argument that he fails to address that change its tone significantly.

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Is Video Conferencing a New Technology?

Video Conferencing Solution

Most of the technologies we feel are incredibly new, cutting-edge and revolutionary. Truth be told, they are often not nearly as fresh, as we tend to believe. In reality, most of the technologies we consider game-changing have, in one form or another, been around for a long time. Radical shifts in technology are very rare. What changes over time is the quality, availability and application of technology. We see a very good example of this in the evolution of video conferencing.

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