Is Telephony Dying? Depends on How You Look at It (Pt 1)
We hear it all the time- telephony is dead or, at the least, dying. Not long for the world. On its way out. It’s a story that people like to tell, but like most stories there isn’t much truth to it, and the truth that lies in this statement has been heavily distorted, misrepresented, and … Read more
Gartner Predicts BYOD Boom by 2018
BYOD concept is slowly becoming an accepted process. Will it change the business landscape?
Bandwidth Demand Spikes – Are You Ready?
We’ve mentioned a few times on this blog that you need to make sure you adopt the Unified Communications solution that meets your organization’s needs- and part of that preparedness means making sure you provision the bandwidth your organization will require to run its telecommunication systems effectively. If your existing bandwidth supply doesn’t provide the … Read more
Do Customers Care About Phone Systems?
It’s easy to think about your organization’s phone system as a purely internal affair, something that impacts your own employees and doesn’t really touch anyone else. This just isn’t the case. While it’s certainly important to take your organization’s internal operations into consideration when adopting a new communication system, it’s a bad idea to ignore … Read more
Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 2)
As previously stated, enterprise-class organizations are jumping onto the private cloud at much higher rates than the public cloud. Why are they doing this, and will this choice of private-over-public really spell the doom of a whole generation of Chief Information Officers, as some public-cloud boosters argue? Public vs Private: Defined The public cloud is … Read more
Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 1)
When you hear about virtualized business environments, remote-hosted network solutions and IP telephony services, you might think that all of these terms represent a single monolithic technology. While it’s clear the qualities of these services vary from vendor to vendor, not everyone is aware of the fact there are plenty of different deployment methods for … Read more
Reliability Concerns in IP Telephony (Pt 2)
The truth is – any system is only as reliable as its weakest component. Here are some tips on making a reliable VoIP system:
Reliability Concerns in IP Telephony (Pt 1)
There isn’t a telephony system on earth that works reliably when overloaded, so simply avoid “overtaxing” your IP telephony system by either upgrading it or reducing its load. Call recording, for example, can impact some phone system’s resources quite severely. While worrying about systemic reliability is totally understandable, labeling the whole technology as “unreliable” when it’s improperly implemented is truly unreasonable.
Privacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider
When you’re picking an IP telephony provider security needs to sit at the top of your list of concerns, and this is doubly true if you’re going to be signing up for a full remote-hosted networking solution, including any sort of cloud storage. Every organization needs to be extremely concerned about network security, yet organizations … Read more
How Far is Too Far When Helping Clients in Tough Economic Times?
As a service provider offering essential phone service to our clients we need to make a lot of tough decisions regarding how we run our business, and that’s doubly true when our clients experience rough economic times. This is true not only for DLS but for many other smaller companies that develop close, personal relationships … Read more