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Month: May 2012

Wideband Audio Adoption: Obstacles to Clear Calls

Harping on the low quality transmissions offered by traditional phone lines is something of a cliché. You won’t find anyone who argues a traditional landline replicates voice quality clearly and cleanly. Instead, we’ve all become accustomed to the distortion, clipping and general fuzziness involved in making and receiving calls from traditional landline phones. And those offer a superb voice quali...
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Automated Transcription ? Be Careful What You Wish For !

Voice recognition technology has finally reached a level of sophistication matching the precision and native awareness of human transcription! Just check out the level of unbelievable naturalness offered by Google Voice, the search giant’s flagship automated voicemail transcription service- “Hi Oleg, My name is patio and I got your message for focal stuff I’m selling, please give me a call b...
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From SIP Handsets to Totally Mobile?

I talked to a friend recently who was full of excitement over the news from his employer that the sales team (of which he belongs) was going to receive new smartphones. His excitement was easy to understand: the entire 50 person sales team was getting brand new iPhones that were going to replace their SIP handsets and older PBX desk phones. Considering the cost of smartphones and voice quality con...
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Guide to Calculating TCO of Your Phone System

Cost is a major factor that drives virtually every decision a business owner makes. Not only is it important to look at the up-front costs of something, the total cost of ownership comes into play, too. For some companies, it might be worthwhile to lay out more capital in the short-term, if it parlays into long-term savings. For others, they might not use a product or service long enough to justi...
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Is Video Conferencing a New Technology?

Most of the technologies we feel are incredibly new, cutting-edge and revolutionary are often not nearly as fresh, as unprecedented or as radical as we tend to believe. In reality, most of the technologies we venerate and praise as game-changing have, in one form or another, been around for a very long time. Radical shifts in technology are very rare. What changes over time is the quality, avai...
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