Sam Rozenfeld, Author at DLS Internet Services Page 8 of 27

Redundancy and Reliability are not the One and the Same

May 24, 2022October 28, 2017 by Sam Rozenfeld

Adding more levels of redundancy to a system will undoubtedly offer continued availability in the case of component or even system failure, but as the system becomes more sophisticated, complexity rises dramatically. As more and more elements

In the Event of Emergency: Dial V-o-I-P for VoIP

February 9, 2022October 9, 2017 by Sam Rozenfeld

As word of the storm’s approach drew and concerns mounted in the Florida Keys and mainland Florida, Zoom Tan knew that they couldn’t remain idle. In the worst-case scenario, evacuation orders would be issued, and Zoom Tan’s office headquarters based in Naples, Florida would sustain damage, finding itself without power for who knows how long. They couldn’t leave things to chance. After all, Murphy’s Law tells us that if something can go wrong, it will. And, such was the case, when Hurricane Irma deprived millions of commercial businesses and residential homes of power, with its torrential rain and wind gusts more than 80 mph.

Business Continuity – How Good is Your Plan?

May 23, 2022October 6, 2017 by Sam Rozenfeld

Hurricane season is the perfect time for businesses to be examining (or in some cases developing for the first time) their Business Continuity Plan (BCP). Business continuity planning is key to expediting the recovery of the business’ critical functions following disasters ranging from hurricanes and earthquakes to infiltration of malware into key systems thus ensuring downtime and monetary loss is minimized. The plan should be live, dynamic and ever-evolving as new threats continue to present themselves. With ever-more complex systems and technologies being implemented into companies as scaling necessitates complex telephony and network solutions for businesses, it’s difficult to keep plans up-to-date and ready to be put into action at a moments’ notice.

DLS releases Hosted PBX 5.3

January 24, 2022September 20, 2017 by Sam Rozenfeld

DLS proudly presents the release of our Hosted PBX version 5.3. As always, the features that have been added come directly from our customers requests. We understand that our clients have needs and do our best to fulfill them. The goal is to continue enriching and improving our product while keeping the price affordable. To … Read more

Google’s Android OS Brings Apps and Features to PBX Handsets

July 12, 2022July 19, 2017 by Sam Rozenfeld

Google has been leading the way for decades in technology with their operating system (OS) and has recently begun quietly bridging the feature gap with office phones. From their initial launch of Andromeda as an integrated OS in 2007 to their current launch of the smart phone, Pixel, Google’s eye for human use factors are … Read more

SMS a Vital Tool for Customer Service

January 24, 2022June 13, 2017 by Sam Rozenfeld

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text … Read more

DLS Internet Services to Exhibit at Chicago Small Business Expo

January 24, 2022May 25, 2017 by Sam Rozenfeld

Chicago, IL – May 25, 2017 – DLS Internet Services (DLS) announces that they will exhibit at CHICAGO SMALL BUSINESS EXPO®, June 1, 2017. The expo will take place at the UIC Forum. For more information, and free registration, visit the Chicago registration page. Start-ups and business owners can take advantage of free admission and … Read more

Communications and Marketing Specialist

July 12, 2022April 10, 2017 by Sam Rozenfeld

Job Summary: The Communication and Marketing (C&M) is a part time non- exempt position working approximately 16-20 hours per week. The scheduled work hours are flexible. Due to the nature of recreational work, evening, weekend, and holiday hours are to be expected. The C&M Specialist is responsible for managing the public relations, public information, marketing plan/strategies, website … Read more

Inside Sales Representative and Account Manager

July 12, 2022January 24, 2017 by Sam Rozenfeld

JOB SUMMARY Growing Internet Solutions Provider located in northwestern suburbs of Chicago is currently seeking to expand its sales team with a full-time Inside Sales Representative and Account Manager. Our Sales Specialists are key to ensuring that we are in tune with our clients telecommunications needs particularly when it comes to their hosted voice, telecommunications … Read more

The Critical Nature of Your Online Reputation

January 24, 2022January 7, 2017 by Sam Rozenfeld

(Featured in the National Association of Legal Professionals publication, “The Docket Magazine.”) Internet reviews and rating sites have empowered consumers with the final say in how successful a professional can expect to be, regardless of their actual professional acumen. This is why managing your online presence is so vital to a firm’s ability to attract … Read more