DLS Hosted PBX 5.0 Release announcement
Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 handset and Bria softphone.
Does BYOD Demand Special PBX Accommodations ?
BYOD is a reality, and, by all estimates, it will continue to grow in adoption over the next couple of years, regardless of whether your company officially implements it as a policy or not. Current estimates place BYOD adoption at 60% within the workplace, and projections state BYOD may receive 90% adoption by 2014 alone. … Read more
The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 2)
In many ways, VoIP regulations and taxes favor larger corporations, in both financial and structural ways. The Price Competition Factor- Who Pays the Bill? As VoIP services find themselves increasingly taxed at the State and Federal level, there’s a big question of who, exactly, will pay for these taxes, and how these tax increases will … Read more
The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 1)
The government has never really known what to do with VoIP. On the one hand, VoIP is a telephony service, and as such some people argue it should be regulated and taxed in the same vein as other telephony services (such as traditional PTSN networks). On the other hand, VoIP is an online service, a … Read more
Is Telephony Dying? Depends on How You Look at It (Pt 2)
Dedicated telephony technology is a part of UC, not some separate market that needs to be taken exclusively on its own terms.
Is Telephony Dying? Depends on How You Look at It (Pt 1)
We hear it all the time- telephony is dead or, at the least, dying. Not long for the world. On its way out. It’s a story that people like to tell, but like most stories there isn’t much truth to it, and the truth that lies in this statement has been heavily distorted, misrepresented, and … Read more
Gartner Predicts BYOD Boom by 2018
BYOD concept is slowly becoming an accepted process. Will it change the business landscape?
Bandwidth Demand Spikes – Are You Ready?
We’ve mentioned a few times on this blog that you need to make sure you adopt the Unified Communications solution that meets your organization’s needs- and part of that preparedness means making sure you provision the bandwidth your organization will require to run its telecommunication systems effectively. If your existing bandwidth supply doesn’t provide the … Read more
Hosted Telecom Solutions Reaching Tipping Point?
The news comes out of a recent statement from Strategy Analytics’ executive director of enterprise research, Andrew Brown, who stated that the switch to a hosted unified communications system makes the most sense in our increasingly collaborative workplaces.
Do Customers Care About Phone Systems?
It’s easy to think about your organization’s phone system as a purely internal affair, something that impacts your own employees and doesn’t really touch anyone else. This just isn’t the case. While it’s certainly important to take your organization’s internal operations into consideration when adopting a new communication system, it’s a bad idea to ignore … Read more