DLS Hosted PBX 5.1 is released
We are excited to announce to present and future clients of dls communications the release of previously announced DLS Hosted PBX 5.1. This release brings a number of new features requested by our clients. You may find complete list of changes in the DLS Hosted PBX 5.1 release notes. As always, much thought was put to increase overall … Read more
Legal Firms can get more from VoIP systems
Your office phone can be a powerhouse of technological resources at your disposal if used to its fullest potential. For example, voice communications that your law firm engages in may be a good use of a Call Recording feature. This often included feature allows your law firm to document the verbal consent of any person who’s agreed to participate in a recorded call. This provides easy proof of legal compliance with specific local laws and statutes.
Follow the Crowd to the Cloud at Your Own Risk
Virtually everyone with a pulse on technology has heard the hype about “moving to the cloud”. Most people just assume that it’s the obvious thing to do in a world where they are virtually always online. I jumped on the bandwagon myself recently, checking out the latest version of Microsoft Office in the cloud, known … Read more
EXPERTS YOU CAN COUNT ON
Our Network Solutions and Services Team (NSS) provides premium I.T. consulting services with a focus on complex design, implementation, performance and optimization of our clients’ networks. Our engineers directly contribute to our clients’ success, deploying the latest networking technologies in the highly dynamic environments where they operate. NSS Engineers possess hands-on experience with a variety … Read more
Gartner Predicts BYOD Boom by 2018
BYOD concept is slowly becoming an accepted process. Will it change the business landscape?
Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 2)
As previously stated, enterprise-class organizations are jumping onto the private cloud at much higher rates than the public cloud. Why are they doing this, and will this choice of private-over-public really spell the doom of a whole generation of Chief Information Officers, as some public-cloud boosters argue? Public vs Private: Defined The public cloud is … Read more
Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 1)
When you hear about virtualized business environments, remote-hosted network solutions and IP telephony services, you might think that all of these terms represent a single monolithic technology. While it’s clear the qualities of these services vary from vendor to vendor, not everyone is aware of the fact there are plenty of different deployment methods for … Read more
Reliability Concerns in IP Telephony (Pt 2)
The truth is – any system is only as reliable as its weakest component. Here are some tips on making a reliable VoIP system:
Reliability Concerns in IP Telephony (Pt 1)
There isn’t a telephony system on earth that works reliably when overloaded, so simply avoid “overtaxing” your IP telephony system by either upgrading it or reducing its load. Call recording, for example, can impact some phone system’s resources quite severely. While worrying about systemic reliability is totally understandable, labeling the whole technology as “unreliable” when it’s improperly implemented is truly unreasonable.
How Far is Too Far When Helping Clients in Tough Economic Times?
As a service provider offering essential phone service to our clients we need to make a lot of tough decisions regarding how we run our business, and that’s doubly true when our clients experience rough economic times. This is true not only for DLS but for many other smaller companies that develop close, personal relationships … Read more