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Author: Sam Rozenfeld

Enhanced 911 Spelled Out

While first implemented by AT&T in the late 60’s, 911 didn’t become a standard channel for accessing emergency services in the United States until 1972, when the Federal Communications Commission (FCC) recommended that 911 be implemented nationwide. The 911 service initially included basic routing of calls to local police departments, but in 1975 Bell Labs was granted a patent for “an emergen...
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10+1 DLS Hosted PBX Features Our Clients Find Most Useful

icons on a Swiss army knife
While gearing up for the 5th major release of DLS Hosted PBX, I was inclined to consider which of our Hosted PBX features were among the most commonly used, with a hope and belief that many of our prospective customers would find this information useful. Every business strives to increase productivity, and reduce costs, right? There are certainly many strategies with which you can achieve this, bu...
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DLS Hosted PBX Offers Human Call Transcription Service

keyboard image with transcript option
Many professions rely on transcribers. Lawyers use secretaries and paralegals. Doctors and  dentists use professional transcribers to record diagnosis. News editors right the work of reporters on content and typographical errors. Among others are Novelists, Corporate Officers and Courts. Transcription has been seen by some as a “mundane” task that  should be automated. There are, however, many asp...
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DLS releases Hosted PBX 5.0

Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 handset and ...
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EXPERTS YOU CAN COUNT ON

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Our Network Solutions and Services Team (NSS) provides premium I.T. consulting services with a focus on complex design, implementation, performance and optimization of our clients' networks. Our engineers directly contribute to our clients' success, deploying the latest networking technologies in the highly dynamic environments where they operate. NSS Engineers possess hands-on experience with ...
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