My SoftPhone is Dropping Calls! What do I do?
Voice over Internet Protocol (VoIP) services like SoftPhone continue to revolutionize the business world. Companies of all sizes can reap its rewards, including saving up to 30% on phone bills and increasing productivity rates by 20%. While this technology can be beneficial, issues like dropped calls threaten to halt your productivity. Why is my Softphone … Read more
5 Benefits of VoIP For Small Business Growth
Voice over Internet Protocol, or VoIP, is a method of transmitting voice calls over the internet rather than over traditional telephone wires. It’s only been around for a couple of decades but has already transformed the business world. VoIP phone systems are an ideal fit for small businesses that are looking for all the benefits of a … Read more
12 Ways Your PBX Configuration Can Make or Break Your Business Image
An auto-attendant is hardly a jaw-dropping technology that will impress your callers, but it is a kind of business card for your enterprise. After all, you only get one chance to make an excellent first impression, and yours may be in the hands of the receptionist. And that is what the Auto-Attendant is: a programmable … Read more
Happy Holidays from dls communications!
SMS Campaign Registry – Consumer Protection or Money Grab?
SMS Campaign Registry – Consumer Protection or Money Grab? SMS remains one of the most effective tools for marketing. However, with the spreading of mobile phones, users receive loads of SMS spam. The mobile U.S. operators’ recent attempt at SMS regulation tries to change this. The name to it is “the (SMS) Campaign Registry“. Since … Read more
Happy 2021 Thanksgiving from dls communications
DLS team wishes you a wonderful and joyful Thanksgiving. We thank our customers for the supportand trust invested in us and our services.
Linking Salesforce with Your DLS VoIP PBX
Salesforce is the number one CRM globally and an excellent tool to track customer data. It works with many email clients, including a popular Microsoft Outlook™. Tracking email is great, but what about other business conversations? Why link Hosted PBX with Salesforce? Any information you collect about your business interactions with the client has value. … Read more
STIR/SHAKEN is Here – Now What?
There’s no doubt that the United States is in the grip of a major epidemic of a different kind – robocalls. If you trust the TNS Robocall Investigation Report, Americans received 80 billion robocalls last year! Yet less than 5% of the calls came from the top six US carriers. These figures mean that spammers … Read more
Announcing DLS Hosted PBX 5.6
DLS is pleased to announce the DLS Hosted PBX 5.6, which will begin rolling out to production PBX systems this month. The new release brings many exciting new features. Because of the number of features and some of the recent regulatory changes, this release cycle took longer than initially anticipated by our developers. We appreciate … Read more
Wishing you a Happy Independence Day!
So blessed to be here today. Blessed to have a right to speak and to be heard. A right no one can take away from me. Let’s raise our glasses to the future full of understanding, appreciation, and gratitude.