Delivering VoIP over Mobile Wireless
Both VoIP and mobile wireless broadband are relatively new technologies. With the invention of 3G wireless data network – an opportunity to make free or near free calls from your VoIP phone had become more of a reality than a concept. The war between operators of cellular networks and VoIP providers has ended in an … Read more
Hosted PBX 3.2 moving into Alpha testing next week
We are excited to be wrapping up feature development for 3.2. There is still a lot of testing and work to be done before this version makes it to public release, but there are a lot of exciting new features in here. Display parking lot number on call status page Improved Parking Lot system Integrated … Read more
Boundaries of Hosted VoIP Services
What’s important to understand here is that with Hosted VoIP there are always two separate sets of SLAs. Those that require for the service to be available and accessible, and those that ensure that company’s infrastructure required to access the service is in place.
Role of Hosted PBX in Disaster Recovery Planning
Recent events in Japan bring me back to the subject of service survivability and business continuity in the event of a natural disaster. Japan is heavily reliant on VoIP for its telephony. In a way, this has been another significant test of IP communications in a disaster and it appears that the outcome paints fairly … Read more
VoIP and 911: placing a call
Geographic portability of VoIP puts the burden of keeping track of the source location on the operator, not the service provider. Like it or not, but customer must take the responsibility to update the location information of the telephone as the VoIP providers will not be aware of the move.
Hosted PBX vs. Virtual PBX ?
When it comes to Google searches on keywords such as “Business Phone Service” – one can get lost in the myriad of options: “PBX, VoIP, Hosted PBX, Virtual PBX”… . One of the challenges facing entrepreneurs and business executives looking for new communications provider is having an ability to understand the difference between technology solutions. … Read more
Securing Your Hosted VoIP Installation
Voice network security depends on a comprehensive approach. Securely deploying unified communications requires the cross-functional participation of the expert personnel in your organization, combined with the careful planning, development, and implementation of a comprehensive communications security policy.
Chat Service added to Hosted PBX 3.2
Greetings, As I mentioned in my previous blog post about 3.2, one of the new features that we wanted to add to version 3.2 of the Hosted PBX was a corporate chat service. I am pleased to announce that the implementation of this service has been completed, so we will definately be bringing this new … Read more
DLS Launches Performance Monitoring and Diagnostic Services
Growing Hosted PBX and Network Solutions and Services provider brings remote performance monitoring service and support to end users Press Release: Lake-in-the-Hills, IL – February 16, 2011 — dls communications, a leading provider of Hosted PBX and network consulting services, today announced the launch of CloudSmart clinic, a service for initial base lining assessment of … Read more
QoS: Panacea or Snake Oil?
Even with all the hype over QoS, some experts wonder whether QoS is more a short-term fix than a long-term architecture. WAN backbone technologies like wave division multiplexing are available for ISP networks, which solve the congestion problem merely with increased capacity.