DLS Hosted PBX 5.1 enters Beta
Just like the all other releases, this version continues to make your Unified Communications more functional, ergonomic and reliable. Our service evolves over time and we continue to rely on your input to make the DLS Hosted PBX more useful. As much as we would like to release the product when it is “hot off the press”, DLS’s development culture emphasizes reliability and robustness embedded in design of our service.
Enhanced 911 Spelled Out
While first implemented by AT&T in the late 60’s, 911 didn’t become a standard channel for accessing emergency services in the United States until 1972, when the Federal Communications Commission (FCC) recommended that 911 be implemented nationwide. The 911 service initially included basic routing of calls to local police departments, but in 1975 Bell Labs … Read more
10 Plus 1 DLS Hosted PBX Features Our Clients Find Most Useful
Nearly every interactive communication in your business begins with a business phone system also known as PBX. A phone system connects and routes calls between various callers inside and outside of your company. DLS Hosted PBX is a “phone system” service which will not be located on your company’s premises.
Does BYOD Demand Special PBX Accommodations ?
BYOD is a reality, and, by all estimates, it will continue to grow in adoption over the next couple of years, regardless of whether your company officially implements it as a policy or not. Current estimates place BYOD adoption at 60% within the workplace, and projections state BYOD may receive 90% adoption by 2014 alone. … Read more
Hosted Telecom Solutions Reaching Tipping Point?
The news comes out of a recent statement from Strategy Analytics’ executive director of enterprise research, Andrew Brown, who stated that the switch to a hosted unified communications system makes the most sense in our increasingly collaborative workplaces.
Getting the Most Out of Hosted PBX While Traveling
One of the biggest benefits offered by hosted PBX is the ability to connect to an organization’s network and telephony solutions anywhere in the world, at any time. This is great news for employees who want to telecommute and business owners who want to offer remote work arrangements, but it’s even better news for individuals … Read more
Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 3)
There are certainly situations where someone might need to host their VoIP PBX system on-site and where they really should have their own IT department handle that system. Typically these companies have are either too small (3-4 users) and require very limited set of key system features. Others are very large and require advanced degree of integration of their Unified Communications into their back office system architecture.
The rest of the businesses fall somewhere in between and that makes them good candidates for hosted PBX solutions.
Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 1)
The desire to physically operate on-site equipment translates directly into the desire to assert control over your equipment on you at all times. The truth however is that your equipment vendor, your carrier and only then your staff can assert such control.
The Problem With the Lowest Possible Cost Mentality
business PBX Price is a factor in every single business decision you will every make, and that absolutely includes making the switch to IP telephony, upgrading your system, or otherwise spending money on your organization’s communications infrastructure. Now, we are not going to argue price should not be a factor. You have a budget for … Read more
Is Hybrid PBX System a Good Solution?
Technological adoption doesn’t always progress quite as quickly as it should. Even when there’s a superior solution on the market it’s often up for grabs how long, exactly, it’ll take for users to transition from their old, increasingly inferior technology to more current, superior options. This is as true in the PBX market as it … Read more