April 2012 - DLS Internet Services

Price Wars Among Business VoIP Service Providers

Posted on April 23, 2012 by Sam Rozenfeld

If you’re like most businesses, price has always played an important role when deciding what telephony provider to work with. Now, price isn’t, and never has been, the only point of consideration to take into account when selecting your telephony provider. You need to make sure your provider offers a reliable high quality business phone service, and you need to feel sure that provider offers a va...
Read More

Hosted PBX 4.0 moves to Beta

Posted on April 18, 2012 by Sam Rozenfeld

Release notes for DLS Hosted PBX 4.0a ( beta ) Feature Enhancements: Inbound call security enhancements. Switch Music on Hold format to wave for native playback. Attempt to convert uploaded Music on Hold and recordings to the correct format. Background images for Polycom 450, 550, 560, 650 , 670, and VVX1500 handsets. Supplied a link to the billing reports from the call reports. Added...
Read More

The Surprise Selling Point for Hosted PBX Solutions

Posted on April 16, 2012 by Sam Rozenfeld

If you asked us a couple years ago why our customers ultimately decide to purchase hosted PBX solutions we would have offered you the common-sense answers you expected to hear. We would have explained that our hosted PBX systems offered increased flexibility and control over traditional systems. We would have explained how our hosted PBX solutions could scale up and down, meeting our clients ever...
Read More

Information or Telecommunications? How Regulation Affects Hosted PBX and Law Enforcement

Posted on April 9, 2012 by Sam Rozenfeld

Communications is a tightly controlled industry in the U.S. With new hosted PBX technologies, some issues have cropped up that caused the FCC to run into a snag when it comes to properly regulating them. Some of these might seem like simple semantics, but even something as minor as figuring out what to call a hosted PBX service can snowball into something more serious. Look at it this way- there ...
Read More

Hosted PBX Unwrapped: VoIP Features Your Business Cannot Do Without

Posted on April 3, 2012 by Sam Rozenfeld

If after careful research and deliberation your business has made the decision to upgrade to a hosted VoIP service, you are probably anxious to choose a Hosted PBX service provider and start reaping the many benefits of a hosted phone system. The first question on your mind is probably “What features does the business need?” VoIP Features such as voicemail, call waiting, and E911 are standard acro...
Read More