Sam Rozenfeld
A message from DLS CEO regarding our COVID-19 response
Dear Customer, We live in unprecedented times and our thoughts are with you, your colleagues, families and loved ones. Our nation’s response to the global COVID-19 pandemic is forces us to change the way we conduct business. At DLS we feel that it is our responsibility to play a vital part in helping you survive … Read more
The Need for Firewall Configuration in VoIP
The Need for Firewall Configuration in VoIP VoIP systems are a crucial investment for all organizations, regardless of their type or size. As these systems rely on the internet, they help streamline communication for organizations in a reliable and cost-effective manner. But, just like traditional telephony, VoIP networks are under threat of various impersonation-based identity … Read more
How to Troubleshoot and Resolve Echo in VoIP
VoIP echo is a common issue that causes disruption and delays in communication between individuals. If you have a far end-point, the loudness and delays during calls can get considerably worse. In this article, we will cover some of the main causes of VoIP echo and explain how to resolve an echo in VoIP. Causes … Read more
What is VoIP?
What is VoIP? The following definitions and questions were reprinted from the FCC website IP-Enabled Services Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other … Read more
How VoIP Makes Call Recording Easier – Use Cases of VoIP Call Recording
VoIP (voice over IP) systems have become a mainstream part of nearly every business. These phone systems are essential for making businesses profitable and efficient. However, as VoIP phone systems become more common, companies seek additional functionalities from their service providers. One of such additions is the feature of VoIP call recording. Call recording can … Read more
Hybrid VoIP: Migration from conventional PBX to VoIP
A hybrid VoIP system can bridge the gap between conventional PBX and VoIP telephony strategies in order to offer a more robust solution for organizations. These systems can facilitate the migration from PBX-based telephony to voice over IP. There are two reasons the transition from PBX to VoIP has been taking such a long time: … Read more