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Month: April 2013

Unified Communications Boost Headset Sales

Some industry participants argued that modern telephony technologies have made communications hardware obsolete. These individuals believe that due to big jumps in hosted services, and due to the increase in telephony software options, the In fact, incoming data indicates the demand for telephony hardware may be growing in line with increasing demand for telephony software. average business wil...
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Reliability Concerns in IP Telephony (Pt 2)

So how can an IP PBX, an Internet-based communication system, possibly be more reliable than a traditional TDM phone system? Well, it really can not be for a number of reasons, mainly because it is designed to run on multiple layers of technology that were not exclusively designed for voice. But it can be made reliable.  The truth is - any system is only as reliable as its weakest component. Her...
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Reliability Concerns in IP Telephony (Pt 1)

Most people see the benefits associated with IP telephony and feel pretty sold on the technology right off the bat. This isn’t too surprising. After all, it’s pretty natural to hear benefits like “lowered overhead,” “increasing organizational flexibility,” “expanded feature sets,” and to automatically say yes to whatever technology hands them over. But there are some people who feel a little skitt...
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Privacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider

When you’re picking an IP telephony provider security needs to sit at the top of your list of concerns, and this is doubly true if you’re going to be signing up for a full remote-hosted networking solution, including any sort of cloud storage. Every organization needs to be extremely concerned about network security, yet organizations in certain fields need to be even more concerned with security ...
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Getting the Most Out of Hosted PBX While Traveling

One of the biggest benefits offered by hosted PBX is the ability to connect to an organization’s network and telephony solutions anywhere in the world, at any time. This is great news for employees who want to telecommute and business owners who want to offer remote work arrangements, but it’s even better news for individuals who want to remain connected while they travel for business purposes. Ho...
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