Unified Communications Boost Headset Sales

Some industry participants argued that modern telephony technologies have made communications hardware obsolete. These individuals believe that due to big jumps in hosted services, and due to the increase in telephony software options, the

In fact, incoming data indicates the demand for telephony hardware may be growing in line with increasing demand for telephony software. average business will jettison their telephony hardware and opt for entirely soft and remote systems. We’ve argued this isn’t the case for some time now, and an increasing amount of data and recent industry projections seem to prove us right.

How could this be? What’s driving this trend? Unified communications.

Read moreUnified Communications Boost Headset Sales

Reliability Concerns in IP Telephony (Pt 1)

Most people see the benefits associated with IP telephony and feel pretty sold on the technology right off the bat. This isn’t too surprising. After all, it’s pretty natural to hear benefits like “lowered overhead,” “increasing organizational flexibility,” “expanded feature sets,” and to automatically say yes to whatever technology hands them over. But there are some people who feel a little skittish about IP telephony and aren’t completely wooed by the technology’s many benefits. Instead, these people let their concerns over the technology’s performance overwhelm their decision making process and they end up hemming-and-hawing instead of taking the plunge into IP telephony.

Thankfully many of the concerns some organizations feel over adopting IP telephony are unfounded or easy to guard against with proper provisioning. For example, let’s take a minute to look over a common concern related to IP telephony reliability, to see how well it stands up in the light of day.

Read moreReliability Concerns in IP Telephony (Pt 1)

Privacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider

When you’re picking an IP telephony provider security needs to sit at the top of your list of concerns, and this is doubly true if you’re going to be signing up for a full remote-hosted networking solution, including any sort of cloud storage. Every organization needs to be extremely concerned about network security, yet organizations in certain fields need to be even more concerned with security breaches than others.

Take the example of the medical community.

Read morePrivacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider

Getting the Most Out of Hosted PBX While Traveling

One of the biggest benefits offered by hosted PBX is the ability to connect to an organization’s network and telephony solutions anywhere in the world, at any time. This is great news for employees who want to telecommute and business owners who want to offer remote work arrangements, but it’s even better news for individuals who want to remain connected while they travel for business purposes. However, if your organization and its employees want to get the most out of hosted PBX when they’re on the road for business-related reasons, you need to make sure they can find suitable Internet connection.

Read moreGetting the Most Out of Hosted PBX While Traveling