IT and Telecom professionals have long been infatuated with the concept commonly referred to as QoS (which stands for Quality of Service). Of course ensuring that Voice over IP meets high voice quality requirements is a key concern when it comes to designing networks. New QoS protocols: Differentiated Services (DiffServ), the Label Distribution Protocol (LDP) and the once almost forgotten Resource Reservation Protocol (RSVP) have been designed by some of the brightest minds in IP networking and data processing.
Year: 2011
DLS Hosted PBX Presented at IAO Annual Meeting
When appearing at professional industry show or event with a service such as DLS Hosted PBX, I always try to put it in the context of this industry’s business application. I’ll admit, this isn’t always easy. That part aside, however, there were a couple of things that I found to be worthy of exploring. First, … Read more
Demystifying buzzwords: Unified Communications
Isn’t it amazing how often we let all of the new technologies and buzzwords intimidate us ? While it’s true that your company should be embracing new ideas, the most important part of your website is probably still the “contact us” link. And the most important tool on your desk is still a phone. Bottom … Read more
Hosted PBX 3.2 under development
Greetings, DLS Hosted PBX users! We have so many features that we just can’t wait to add to the PBX. Version 3.2 is currently under development and I will be able to keep everyone up to date with our progress on this blog.
Here are some of the new features already completed:
- Display parking slot number on status screen for parked calls
- Custom parking lots for outbound calls
- Call monitor barge-in
- Integrated one-touch call recording
- Polycom 5000 conference phone management
- New web interface menu engine