Birth of New Unified Communications Ecosystem

Right now we’re starting to see a lot of convergence between mobile devices and desktop telephony equipment. Modern VoIP handsets are starting to stock up on functionality and applications that has, so far, been the sole domain of smartphones. This is true for touchscreens and app-compatible operating systems.

Convergence in Unified Communications

When you take the smartphone dynamics to desktop phones, you will notice an interesting trend.

Speakal Unveils Converged Unified Communications ComputerPhone DeviceMicrosoft’s next Windows operating system is going to interact seamlessly with Microsoft’s next generation of mobile OS. In fact, Windows 8’s mobile and desktop/laptop operating systems are doing more than merely “converging”. They will operate closer than just “seamlessly”. Windows for your computer is becoming the exact same OS as Windows for your next smartphone.

Provided, of course, you use a Windows phone for Unified Communications, which very, very, very few people do. But the relatively low popularity of Windows mobile devices needs to be taken alongside the continued popularity of Microsoft operating systems. Especially among the government and enterprise sets of users. Will the next generation of VoIP handsets run Windows 8?

Even if Microsoft went bankrupt next year the company’s decision to utilize the same operating system among desktop and mobile devices is highly telling about their vision of the future of communications technology. They envision the movement towards mobile competition including Apple and Google (owner of the popular Android mobile platform). Over the last year Apple has been steadily aligning their mobile and desktop operating systems by streamlining their desktop environment. Recently they began to establish uniform naming practices across for applications across their devices. Google, meanwhile, has been getting their feet wet in the world of desktop computers, ostensibly in response to the wild success of the company’s mobile efforts. There are presently several SIP handsets that run on Google’s Android.

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HP Dropped Their IP PBX

Right now the world of enterprise-level IP PBX stands in a pretty interesting state of flux, a good sign of which is HP’s July 2012 folding of their IP PBX division. Even if you weren’t an HP customer or even if you weren’t considering working with HP you should take this shift in power seriously for a couple of pretty significant reasons. The world of IP PBX is so fascinating and exciting right now that any big sea change like this seems to indicate a pretty significant picture of things to come.

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Hosted PBX 4.0 moves to Beta

Release notes for DLS Hosted PBX  4.0a ( beta ) Feature Enhancements: Inbound call security enhancements. Switch Music on Hold format to wave for native playback. Attempt to convert uploaded Music on Hold and recordings to the correct format. Background images for Polycom 450, 550, 560, 650 , 670, and VVX1500 handsets. Supplied a link … Read more

Voice Recognition for Hosted PBX

Voice Recognition Communicator

Every year our development team establishes new goals aimed to improve our VoIP Service. For the DLS Hosted PBX this means a resolution to add a significant new feature. In 2012 we are looking to bring you a set of features which will allow you to control your phone system functions using your voice. We want you to be able to control calls, change your away or presence status, send and receive messages, page one (or more) people, set up instant 3-way conferences, and even inquire about the weather, the time, or the date.

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2011 Holiday Greetings from DLS Internet Services

   To our Valued Customer: YOU are the real reason why we at DLS Internet are celebrating this Holiday Season. Thank you so much for letting us support your communications needs. We know that reliable network connectivity, feature rich VoIP Hosted PBX and other technology services we provide are important to your business. We couldn’t … Read more

DLS Announces Hosted PBX Development Roadmap

With a focus on more advanced Unified Communications features and improved price performance model, DLS Internet, a leading provider of Hosted Unified Communications solutions, unveils vision and service roadmap for its new Hosted PBX service until spring of 2013. Among other features, the roadmap reveals future plans for integration with Microsoft Office, Skype, addition of Web Conferencing, desktop sharing and support for latest handsets from Cisco, Polycom, Grandstream and SNOM. It contains changes to service features, explains naming guidelines and a release timeline for DLS Hosted PBX service releases.

Since 2004 DLS had focused on continuously advancing its VoIP Hosted PBX service. It now possess a powerful combination of technology leadership and service capabilities enabling the company to provide end-to-end turn-key Unified Communications solutions that fulfill the most demanding expectations from its customers and business partners.

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Hosted PBX 3.2 moving into Alpha testing next week

We are excited to be wrapping up feature development for 3.2. There is still a lot of testing and work to be done before this version makes it to public release, but there are a lot of exciting new features in here. Display parking lot number on call status page Improved Parking Lot system Integrated … Read more

Chat Service added to Hosted PBX 3.2

Greetings, As I mentioned in my previous blog post about 3.2, one of the new features that we wanted to add to version 3.2 of the Hosted PBX was a corporate chat service. I am pleased to announce that the implementation of this service has been completed, so we will definately be bringing this new … Read more

DLS Launches Performance Monitoring and Diagnostic Services

Growing Hosted PBX and Network Solutions and Services provider brings remote performance monitoring service and support to end users Press Release: Lake-in-the-Hills, IL – February 16, 2011 — DLS Internet Services, a leading provider of Hosted PBX and network consulting services, today announced the launch of CloudSmart clinic, a service for initial base lining assessment … Read more