Enhanced 911 Spelled Out

911 Emergency

While first implemented by AT&T in the late 60’s, 911 didn’t become a standard channel for accessing emergency services in the United States until 1972, when the Federal Communications Commission (FCC) recommended that 911 be implemented nationwide. The 911 service initially included basic routing of calls to local police departments, but in 1975 Bell Labs … Read more

DLS Hosted PBX Offers Human Call Transcription Service

keyboard image with transcript option

Many professions rely on transcribers. Lawyers use secretaries and paralegals. Doctors and dentists use professional transcribers to record diagnosis. News editors right the work of reporters on content and typographical errors. Among others are Novelists, Corporate Officers and Courts. Transcription has been seen by some as a “mundane” task that  should be automated. There are, … Read more

DLS releases Hosted PBX 5.0

Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 … Read more

EXPERTS YOU CAN COUNT ON

How VoIP Technology Works

Our Network Solutions and Services Team (NSS) provides premium I.T. consulting services with a focus on complex design, implementation, performance and optimization of our clients’ networks. Our engineers directly contribute to our clients’ success, deploying the latest networking technologies in the highly dynamic environments where they operate. NSS Engineers possess hands-on experience with a variety … Read more

DLS Hosted PBX 5.0 Release announcement

Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 handset and Bria softphone.