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Month: November 2012

Is Emergency Calling VoIP and Hosted PBX’s Achilles’ Heel?

Everyone’s minds have been locked firmly on the potential for disaster and the necessity of contingency plans in the face of some sort of operationally-debilitating experience. In the wake of recent environmental catastrophes the usefulness of remotely hosted communications systems has become blindingly apparent. VoIP and hosted PBX both make it much, much easier for an organization to regain its ...
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Is Regulatory Creep Inevitable for VoIP?

The threat of regulation, to one degree or another, often seems inevitable for the VoIP market. This wasn’t always the case. In the very early days of VoIP it seemed like the communications technology would remain independent of governmental interference, largely due to its net-based nature. Yet as VoIP use grew over the years, and as it became increasingly clear how big a player VoIP was going to...
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Can Hosted PBX Improve Employee Retention?

Most of the time we talk about the benefits of the Unified Communications, such as hosted PBX services, we talk about the direct benefits your business will enjoy. We often talk about the increased scalability and organizational flexibility that will give your business the ability to grow and shrink as needed. We often talk about the cost savings associated with hosted PBX and how these savings qu...
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Hosted PBX and Business Continuity in Times of Crisis

With Superstorm Sandy causing untold destruction and massive disruptions to large swathes of New Jersey and New York City, some organizations have begun to wonder how, exactly, they’d fair if they were hit by a massive weather systems, while other organizations are left with the mess of figuring out how they’re going to rebuild their communications infrastructure in a manner that will ensure conti...
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