The Future of Unified Communications As a Service

If there’s anything standing in the way of the continued growth of hosted telephony, it is the prospect of state and federal regulation. Voice over IP services, including hosted PBX, and other really innovative telecommunications advancements aren’t neatly pigeonholed into one legal category. VoIP could be considered a telecommunications service, but it depends on the Internet, which is not. The Internet isn’t heavily regulated, which means that it would be easy for new business VoIP companies to get into the game, and create a lot of healthy market competition. If they are regulated as telecommunications carriers instead, which currently is not the case, they would become subject to stiff regulatory guidelines.

Demystifying buzzwords: Unified Communications

Isn’t it amazing how often we let all of the new technologies and buzzwords intimidate us ? While it’s true that your company should be embracing new ideas, the most important part of your website is probably still the “contact us” link. And the most important tool on your desk is still a phone. Bottom … Read more