In the Event of Emergency: Dial V-o-I-P for VoIP

As word of the storm’s approach drew and concerns mounted in the Florida Keys and mainland Florida, Zoom Tan knew that they couldn’t remain idle. In the worst-case scenario, evacuation orders would be issued, and Zoom Tan’s office headquarters based in Naples, Florida would sustain damage, finding itself without power for who knows how long. They couldn’t leave things to chance. After all, Murphy’s Law tells us that if something can go wrong, it will. And, such was the case, when Hurricane Irma deprived millions of commercial businesses and residential homes of power, with its torrential rain and wind gusts more than 80 mph.

SMS a Vital Tool for Customer Service

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text … Read more

Is There Value in SMS Text Messaging From a Desk Phone?

There is one area of popular communication desktop telephony devices have not adopted whose future is uncertain, and that’s the potential for SMS text messaging on a desktop phone.

Is this something we’re going to see or use in the future?

Here’s an even better question- is this something we would even want to see in the future?

Read moreIs There Value in SMS Text Messaging From a Desk Phone?