Month: February 2013

Observations on Selling Small Business VoIP

With all the talk about hosted telephony over recent years it’s no wonder some organizations feel sceptical about making the switch away from their current solution. Most organizations are inherently conservative and tend to adopt a “if it ain’t broke, don’t fix it” mentality.  Part of this mentality comes from inherent human stubbornness and preference for what we already know we like, another co...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 3)

Employee Training First of all, you can have your IT employees trained to handle VoIP telephony. While we have a clear bias when it comes to this larger question, we admit that it’s certainly possible to train your IT staff  to the point where they become proficient enough with the VoIP and Unified Communications technologies to run your PBX systems effectively and efficiently. Training is always ...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 2)

While the desire to physically own and control the technology utilized in your organization’s telephony system is understandable it isn’t particularly easy to dismantle. The fact of the matter is it’s better to focus your organization’s space, resources and attention on the work your employees perform and not on optimizing and maintaining the infrastructure that keeps the lights on and the phone l...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 1)

One of the benefits of switching to VoIP telephony solution is the organizational flexibility it provides you. Now, “organizational flexibility” can mean a lot of things, especially when it comes to current generation telephony technology. Organization flexibility can refer to the fact VoIP telephony provides you with a considerably easier time changing the size and scope of your organization, inc...
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1 Billion Mobile VoIP Users by 2017?

A report released at the end of 2012 seemed to point towards a very promising future for mobile VoIP, which is, roughly speaking, nothing more than VoIP services run on smartphones and tablets through apps like the one offered by Skype or Google Voice. The report was released by Juniper Research and it projected the mobile VoIP world would chalk up 1 billion total subscribers by 2017. This is a bo...
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