Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 2)
… if you had an illness would you assume that just any doctor would be able to handle it? If you had a highly specific ailment would you believe any general practitioner would know the solution to your problem? For that matter would you believe anyone who falls under the umbrella of “doctor” could provide you with the answers you’re looking for, including paediatricians or even vets?
Hosted PBX Trends
Telecommunications is going the way of the Internet. Voice, video and data will all be handled by packet switching rather than the more cumbersome circuit switching of the past. These solutions will continue to enhance the way SMBs do business and cost less. However, aligning the capabilities of the Hosted PBX technology with business objectives requires some degree of understanding said technology and having a vision for its role in their enterprise.