Chat Service added to Hosted PBX 3.2

Greetings, As I mentioned in my previous blog post about 3.2, one of the new features that we wanted to add to version 3.2 of the Hosted PBX was a corporate chat service. I am pleased to announce that the implementation of this service has been completed, so we will definately be bringing this new … Read more

DLS Launches Performance Monitoring and Diagnostic Services

Growing Hosted PBX and Network Solutions and Services provider brings remote performance monitoring service and support to end users Press Release: Lake-in-the-Hills, IL – February 16, 2011 — DLS Internet Services, a leading provider of Hosted PBX and network consulting services, today announced the launch of CloudSmart clinic, a service for initial base lining assessment … Read more

QoS: Panacea or Snake Oil ?

IT and Telecom professionals have long been infatuated with the concept commonly referred to as QoS (which stands for Quality of Service). Of course ensuring that Voice over IP meets high voice quality requirements is a key concern when it comes to designing networks. New QoS protocols: Differentiated Services (DiffServ), the Label Distribution Protocol (LDP) and the once almost forgotten Resource Reservation Protocol (RSVP) have been designed by some of the brightest minds in IP networking and data processing.

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Demystifying buzzwords: Unified Communications

Isn’t it amazing how often we let all of the new technologies and buzzwords intimidate us ? While it’s true that your company should be embracing new ideas, the most important part of your website is probably still the “contact us” link. And the most important tool on your desk is still a phone. Bottom … Read more