"...You guys are some of the most knowledgeable and fast support guys I've ever worked with. DLS is lucky to have you. Thank you very, very much. "
Tony Aiello, IT Manager
Clinical Computer Systems, Inc.
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DLS joins high profile brands as a 2016 nominee for innovation leader in Chicago
DLS Internet Services (DLS) is pleased to be honored as a nominee for the 2016 Chicago Innovation Awards. DLS’ VoIP Hosted PBX solution and the company’s commitment to service were cited as key factors in the selection process for the award which recognizes companies who demonstrate a competitive advantage through ... Read More
Your Hosted PBX phone line isn’t just a regular phone. In fact, it operates a lot more like your computer than a traditional phone which means call quality can be effected by your network performance. Your PBX phone is more like your laptop than a traditional phone in that the sound of your voice is digitized and carried through your company’s network. This is very similar to the digital data that... Read More
The following terms are helpful for every PBX system owner to know. Understanding the basics of your technology help you get the most from your system and plan for future changes.
Jitter - Jitter is defined as a variation in the delay of received packets. The sending side transmits packets in a continuous stream and spaces them evenly apart. Because of network congestion, improper queuing, or con... Read More